All departments should be on the same page. When there is a change in process for intake, the units don't always know right away. For example, it took several weeks for the whole building to know NOT to let walk-ins into the building when there is no receptionist. Another example is when we were told not to prefill the EMTALAs when there is no nurse in intake. One nursing supervisor continued to try to pressure us to prefill it at first. They still take a long time to come down, delaying the entire process, and we tried relaying that they could send down another staff member if an RN or higher.I get frustrated that there is no sense of teamwork or urgency on some shifts to get patients upstairs within the time frame. There seems to be no repercussions or guidance when people are consistently not meeting metrics or doing the little but still important things like uploading everything to HCS.
Verified User
•
Oct 19, 2025
2.0/5
2.0/5
Techs needs to do better at come to the units on time so we can leave out on time. It’s always a battle waiting for the next tech to come on and when I take get there 1/2 the job isn’t done.
Verified User
•
Oct 19, 2025
2.0/5
2.0/5
More staffing. They need to get the schedule under control. It’s 2hr cancellations but when you arrive to work is when you find out your canceled. Communication isn’t clear when it comes to scheduling and staffing the units
Verified User
•
Oct 17, 2025
2.0/5
2.0/5
1.Encourage staff to be more positive and seek help from management if work load is overwhelming. Do not just keep badmouthing your workplace.2.Reiterate to staff that they work at LBH , be proud of it !!! When you look down on your company, you’re only putting yourself down.1.Proper placement of patient upon admission is crucial to patient safety /unit .Once instances before that they admit a psychotic patient to General because 3B is full , we coded after few hours , it was brought to supervisor attention but NO ROOM WAS AVAILABLE , it could have been prevented, she was finally transferred and exchanged with stable patient.2.B UNIT is really a heavy unit , and I’m glad that there’s support, but that’s not including 4B yet.
Verified User
•
Oct 17, 2025
1.0/5
1.0/5
My Director, Melissa has been targeting staff to get them fired. It is known that she is working to get staff out the door and move in staff of her liking. Many of the staff within her department doesn't feel like going to HR about it because we fear of retaliation. I even witness other staff outside of Activity Therapy department make comments on her condescending remarks and sarcastic
Verified User
•
Oct 17, 2025
1.0/5
1.0/5
How can we get our CNO to come in early to meet with the overnight staff before we leave for the day? We go to HR for help, but most of the concerns are out of HR hands, like schedule changes and staffing questions.
Verified User
•
Oct 16, 2025
2.0/5
2.0/5
Communication between shift change is needed
Verified User
•
Oct 16, 2025
3.0/5
3.0/5
Please tell staff to Stop parking in the visitor parking spur and Letha needs to stop parking in the handicap sign cause she is not handicap. Please check parking everyday . I would get it if your old like the receptionist at night or pregnant but these people are not . Also James is doing good once Sara leaves
Verified User
•
Oct 16, 2025
2.0/5
2.0/5
The previous question didn’t allow selecting multiple options, despite stating "select all that apply." I’ve personally experienced racial and gender discrimination here at least once or twice every month. I cannot report it as it always goes silent and people tell me that it's all just jokes.. Many employees are rude and seem to dislike each other. The overall energy and morale in this building are extremely low and draining. People appear unhappy, and unfortunately, that negativity extends to how they treat others.When concerns are raised, upper management listens but rarely takes action. Promotions often go to less qualified or unmotivated individuals. Additionally, many employees use personal phones during work hours including techs, nurses, pharmacy, and UM staff. They're often seen walking in hallways or in front of colleagues/patients. There’s also a widespread use of AirPods or earbuds while on duty walking the halls and I see employees facetiming others in the hallway too.Improving this facility will be a challenging task. Communication between staff needs serious improvement. If employees don’t care about their work, why are they here? This building and LBH as a whole deserve so much better. Promote or give raises to those who have been here for years and continue to do great work. Money is a good motivator for most.Unfortunately, this place has a poor reputation among other hospitals. I sometimes feel embarrassed when people find out I work here because of their negative experiences, whether at intake, reception, or with staff in general.Techs and nurse need to be more mindful about patient safety. Some leave patients by themselves in the hallway.
Verified User
•
Oct 16, 2025
3.0/5
3.0/5
Please get rid of Erika who does not know how to do anything other than use PRN staff instead of the full time and part time employees. She needs a scheduling class or some common sense. Please get rid of Rebeccca who does not do anything nursing . She just does some dumb assignments . She got demoted but they should have fired her. Please train new hire nurses and MHTs and please hire good people. Some of these people look like they were hired off the streetPlease give a raise to Myron and Marcela. They are the best and are allll ears and helpful to myself and my coworkers. They should be recognized more often when most of the time we complain about events but we don’t appreciate the art and dedication they put. They are the #1 HR LBH has ever t
All departments should be on the same page. When there is a change in process for intake, the units don't always know right away. For example, it took several weeks for the whole building to know NOT to let walk-ins into the building when there is no receptionist. Another example is when we were told not to prefill the EMTALAs when there is no nurse in intake. One nursing supervisor continued to try to pressure us to prefill it at first. They still take a long time to come down, delaying the entire process, and we tried relaying that they could send down another staff member if an RN or higher.I get frustrated that there is no sense of teamwork or urgency on some shifts to get patients upstairs within the time frame. There seems to be no repercussions or guidance when people are consistently not meeting metrics or doing the little but still important things like uploading everything to HCS.
Verified User
•
Oct 19, 2025
2.0/5
2.0/5
Techs needs to do better at come to the units on time so we can leave out on time. It’s always a battle waiting for the next tech to come on and when I take get there 1/2 the job isn’t done.
Verified User
•
Oct 19, 2025
2.0/5
2.0/5
More staffing. They need to get the schedule under control. It’s 2hr cancellations but when you arrive to work is when you find out your canceled. Communication isn’t clear when it comes to scheduling and staffing the units
Verified User
•
Oct 17, 2025
2.0/5
2.0/5
1.Encourage staff to be more positive and seek help from management if work load is overwhelming. Do not just keep badmouthing your workplace.2.Reiterate to staff that they work at LBH , be proud of it !!! When you look down on your company, you’re only putting yourself down.1.Proper placement of patient upon admission is crucial to patient safety /unit .Once instances before that they admit a psychotic patient to General because 3B is full , we coded after few hours , it was brought to supervisor attention but NO ROOM WAS AVAILABLE , it could have been prevented, she was finally transferred and exchanged with stable patient.2.B UNIT is really a heavy unit , and I’m glad that there’s support, but that’s not including 4B yet.
Verified User
•
Oct 17, 2025
1.0/5
1.0/5
My Director, Melissa has been targeting staff to get them fired. It is known that she is working to get staff out the door and move in staff of her liking. Many of the staff within her department doesn't feel like going to HR about it because we fear of retaliation. I even witness other staff outside of Activity Therapy department make comments on her condescending remarks and sarcastic
Verified User
•
Oct 17, 2025
1.0/5
1.0/5
How can we get our CNO to come in early to meet with the overnight staff before we leave for the day? We go to HR for help, but most of the concerns are out of HR hands, like schedule changes and staffing questions.
Verified User
•
Oct 16, 2025
2.0/5
2.0/5
Communication between shift change is needed
Verified User
•
Oct 16, 2025
3.0/5
3.0/5
Please tell staff to Stop parking in the visitor parking spur and Letha needs to stop parking in the handicap sign cause she is not handicap. Please check parking everyday . I would get it if your old like the receptionist at night or pregnant but these people are not . Also James is doing good once Sara leaves
Verified User
•
Oct 16, 2025
2.0/5
2.0/5
The previous question didn’t allow selecting multiple options, despite stating "select all that apply." I’ve personally experienced racial and gender discrimination here at least once or twice every month. I cannot report it as it always goes silent and people tell me that it's all just jokes.. Many employees are rude and seem to dislike each other. The overall energy and morale in this building are extremely low and draining. People appear unhappy, and unfortunately, that negativity extends to how they treat others.When concerns are raised, upper management listens but rarely takes action. Promotions often go to less qualified or unmotivated individuals. Additionally, many employees use personal phones during work hours including techs, nurses, pharmacy, and UM staff. They're often seen walking in hallways or in front of colleagues/patients. There’s also a widespread use of AirPods or earbuds while on duty walking the halls and I see employees facetiming others in the hallway too.Improving this facility will be a challenging task. Communication between staff needs serious improvement. If employees don’t care about their work, why are they here? This building and LBH as a whole deserve so much better. Promote or give raises to those who have been here for years and continue to do great work. Money is a good motivator for most.Unfortunately, this place has a poor reputation among other hospitals. I sometimes feel embarrassed when people find out I work here because of their negative experiences, whether at intake, reception, or with staff in general.Techs and nurse need to be more mindful about patient safety. Some leave patients by themselves in the hallway.
Verified User
•
Oct 16, 2025
3.0/5
3.0/5
Please get rid of Erika who does not know how to do anything other than use PRN staff instead of the full time and part time employees. She needs a scheduling class or some common sense. Please get rid of Rebeccca who does not do anything nursing . She just does some dumb assignments . She got demoted but they should have fired her. Please train new hire nurses and MHTs and please hire good people. Some of these people look like they were hired off the streetPlease give a raise to Myron and Marcela. They are the best and are allll ears and helpful to myself and my coworkers. They should be recognized more often when most of the time we complain about events but we don’t appreciate the art and dedication they put. They are the #1 HR LBH has ever t