Social workers to contact collateral for information during patient staffing. Ideas for solutions is in the social worker training emphasize the importance to try to contact and get information in time for specific doctor staffings.

MHT

Get enough staff, shortness of staff makes LBH an unsafe place to work, either for patients and staff. Management should focus more in improving quality place of work.

I have a hard time getting in contact with James. He is never available and when you do speak with him, he does not listen to what you're telling him. I know that Myron is not HR anymore, but he has always been the only manager outside of Cindy that take the time to listen and provide feedback. Why can't we make Myron our manager and remove James. Please help us out, we need a leader that will stand for the techs and also someone that will lead.

Break room refreshments could be better stocked, since coffee and cups are often out. Some staff seem overworked, which sometimes affects compassion, customer service, and professionalism toward patients and coworkers. There can also be a dismissive or disrespectful attitude at times.Pay does not always feel adequate for the workload, and being asked to stay for overtime after scheduled hours happens too often. Better support, staffing, and communication would help improve morale and the overall work environment.

Well…. for one, it would be really nice to be safely and comfortably staffed. Not only for the nurses and MHT‘s, but for patients and patient care. Not to mention safety. The climate since Covid, and the discontinuation of agency staff, has been stressful to say the least and unsafe at the worst. Dreading when you come in for a shift because you probably won’t have enough staff really sucks and is hard on morale. And all of the empty promises from leadership going on for months and months and years now with absolutely nothing to back it up really sucks. We aren’t stupid. We know this hospital is all about profit. And getting the bonuses to those at the top. Gotta keep those corporate investors happy, am I right? If you were really serious about creating a happy and healthy work environment, you would staff accordingly and compensate your staff appropriately. Those of us that have stuck around, are dedicated, but we aren’t rewarded. We are given a pittance of a yearly salary increase, it’s really pathetic. For those of us that keep showing up day after day, we deserve more. And it’s not Domino’s Pizza or an LBH T-shirt. I would think that management would really be questioning why the turnover is so incredibly high here, and trying to solve it. And it’s really so so simple. Staff us and compensate us fairly. We’re not asking for anything crazy. We do recognize how hard our nursing supervisors—-Regina, Jill, Al, Karen—-work and how they do try to support us. And we truly appreciate our fellow nurses and MHT‘s that show up every day that we count on and trust. But it’s really disheartening that it’s us at the bottom of the ladder that are shouldering the job of working directly with and supporting our patients and management doesn’t seem to care. Please do away with the employee of the month crap. Most of us are way over it. I realize the concept was created in a positive light, but what you really need to do is step away from that and recognize individual employees for their unique contributions. There was an MHT recently that saved a patient from choking with the Heimlich maneuver. And no one, not one person in management, mentioned the significance of that to the employee. Literally, the employee saved a life, and no one recognized them. Things like this happen on a daily basis in a hospital like ours, and it would go so much further for you to recognize an individual employee for their act! It would mean so much! So please come up with a better plan to put a spotlight on employees rather than the silly employee of the month thing. Last thing I would like to say is I’d like to recognize Myron in human resources, he is a valuable asset and it’s obvious he is trying to create a positive atmosphere. He’s up against a real hurdle here. But I give him all the credit in the world for how hard he’s trying.

Consistency in what is expected of staff. It appears like there are different expectations for different staff.

Wayyyy betterrrrer pay for first shift MHT’s , they have the most difficult shift and they have the most responsibilities and 2nd & 3rd shift relaxes for most of their shifts usually .

The policies and procedures are not communicated well at all. I called the cafeteria to ask for a birthday cake for a patient, and they said I needed a 24 hr. notice. I had no idea about this and the majority of my fellow nurses did not know this either. Is there a policy on this?

Unable to find the unit policies