My appointment was at 5:00 p.m. My hygienist was behind and nobody informed me. After waiting in the lobby for 25 minutes I approached the front desk and they told me he was behind. I was told I didn't confirm my appointment but I did not receive a text, phone call or email to confirm my appointment. I actually called in a week or two prior to my appointment to confirm the date.

Awesome truth about teeth cleaning, oral b brushes, water pics and effective, efficient whitening!

The air vent in the lobby is filthy. Air quality must be suffering.

I was asked by the dentist do you know what you are here for? And I replied yes to get my teeth cleaned. Then was told I needed a retainer for tooth grinding and bites on the inside of my mouth. I have tried this in the past and I couldn't tolerate it. THEN the hygienist said "so do you chew on your tongue?" Very odd reaction from all staff. The biting occurs while I am asleep so I have no control over it. I felt judged for declining the retainer. Please educate your staff about this condition.

I met yet another very professional hygenist and dentist. They were both great. However, I am dismayed by constantly being shuffled to new personnel. I do not know the staff and feel that I have no consistency with dental staff nor do they know my dental needs.

My appointment was for 9, and as soon as I arrived it was quick to get into a room and be seen by the doctor. Then I was left alone for about 20 minutes before the hygienist came. I got a thorough cleaning but usually get my teeth brushed too. That didn’t happen. Wondering if there is a new policy or something? I felt like I had a really great visit when I came in August so wondering if I can go back to that care team

It took the doctor about 15 min to get to us, for toddler time it's like an hour. For parents, even longer.

Great greeting when I came in. Receptionist remembered me & told me that I was already signed in. Hygienist was extremely nice and explained the procedure with each step that was little difficult.

I came in for a routine cleaning and asked reasonable questions about dental X-ray radiation exposure. I specifically requested to spread imaging over two visits (bitewings now, panoramic later), as there were no symptoms or concerns.That request was dismissed, and the conversation escalated unnecessarily. I was told my questions made the provider uncomfortable, which felt inappropriate and unprofessional—especially for a patient simply asking informed questions. Need owner to call

Excellent as always.