The service experience was great and my car is performing better than ever.
Anonymous
•
Aug 11, 2023
5.0/5
5.0/5
Timely
Anonymous
•
Aug 11, 2023
5.0/5
5.0/5
My battery was replaced with no problems.
Anonymous
•
Aug 11, 2023
5.0/5
5.0/5
Everyone was great 👍
Anonymous
•
Aug 11, 2023
5.0/5
5.0/5
I took my car in for regular maintenance. Mariah Lucero was my service advisor. When I received a text message informing me of the recommended services, one of them was to have my alignment addressed. Mariah called me in addition to the text message. During our discussion, she stated that upon looking at my tires, there was really no need for the alignment since my tires are wearing even and well. She said we can look at this again next time. As a customer, it is very refreshing to see such honesty and integrity. Unfortunately, it is rare to see this kind of customer service nowadays. Mariah truly does go out of her way to provide the best service she can to her customers. As a result, I plan on continuing to take my car in for service requesting her as my ongoing service advisor. She is a very valuable asset to your company!
Anonymous
•
Aug 11, 2023
5.0/5
5.0/5
Mariah was awesome
Anonymous
•
Aug 11, 2023
5.0/5
5.0/5
Issac was super professional. Messaged me with all the information and stayed in contact with me to ensure I was informed throughout the entire process. He embodies the definition of customer service. I will be switching from Sandia Toyota to Larry H Miller just becuase of him!
Anonymous
•
Aug 10, 2023
4.0/5
4.0/5
It was a 5000 mile check. Checkin was quick but I waited nearly 2 1/2 hrs before it was completed. The available snacks were also not as good a quality as they used to be.
Anonymous
•
Aug 10, 2023
5.0/5
5.0/5
Great visit as always. Mariah is very knowledgeable and took care of us.Wish they would start washing and vacuuming the vehicles again.
The service experience was great and my car is performing better than ever.
Anonymous
•
Aug 11, 2023
5.0/5
5.0/5
Timely
Anonymous
•
Aug 11, 2023
5.0/5
5.0/5
My battery was replaced with no problems.
Anonymous
•
Aug 11, 2023
5.0/5
5.0/5
Everyone was great 👍
Anonymous
•
Aug 11, 2023
5.0/5
5.0/5
I took my car in for regular maintenance. Mariah Lucero was my service advisor. When I received a text message informing me of the recommended services, one of them was to have my alignment addressed. Mariah called me in addition to the text message. During our discussion, she stated that upon looking at my tires, there was really no need for the alignment since my tires are wearing even and well. She said we can look at this again next time. As a customer, it is very refreshing to see such honesty and integrity. Unfortunately, it is rare to see this kind of customer service nowadays. Mariah truly does go out of her way to provide the best service she can to her customers. As a result, I plan on continuing to take my car in for service requesting her as my ongoing service advisor. She is a very valuable asset to your company!
Anonymous
•
Aug 11, 2023
5.0/5
5.0/5
Mariah was awesome
Anonymous
•
Aug 11, 2023
5.0/5
5.0/5
Issac was super professional. Messaged me with all the information and stayed in contact with me to ensure I was informed throughout the entire process. He embodies the definition of customer service. I will be switching from Sandia Toyota to Larry H Miller just becuase of him!
Anonymous
•
Aug 10, 2023
4.0/5
4.0/5
It was a 5000 mile check. Checkin was quick but I waited nearly 2 1/2 hrs before it was completed. The available snacks were also not as good a quality as they used to be.
Anonymous
•
Aug 10, 2023
5.0/5
5.0/5
Great visit as always. Mariah is very knowledgeable and took care of us.Wish they would start washing and vacuuming the vehicles again.