A routine oil change and was assisted by John Silva. I am most impressed at how professional he was and very communicative he made me feel comfortable for my vehicle to be serviced and knowing it will be in good hands.
Anonymous
•
Oct 3, 2023
5.0/5
5.0/5
The advisors and technicians here are amazing and extremely thoughtful and thorough.
Anonymous
•
Oct 3, 2023
5.0/5
5.0/5
Great
Anonymous
•
Oct 3, 2023
4.0/5
4.0/5
It’s apparent that Casa Jeep is suffering from labor shortages like everyone else is. The wait time to speak to a service manager is in excess. However, once I’m able to get into contact with my service manager (Diego) the customer service is fantastic. Unfortunately, the repair that was performed still did not correct the issue. I will make another appointment in the near future to address the noise coming from my drive train.
Anonymous
•
Oct 3, 2023
5.0/5
5.0/5
Every service advisor and manager was kind and willing to help me with my situation
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
Great customer service
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
I was checked in right away. My vehicle got service in a very timely manner.. They were very considerate that I had a child and sent me on my way as soon as they could.
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
Tyler was very professional and kept me in the loop through the entire process.
A routine oil change and was assisted by John Silva. I am most impressed at how professional he was and very communicative he made me feel comfortable for my vehicle to be serviced and knowing it will be in good hands.
Anonymous
•
Oct 3, 2023
5.0/5
5.0/5
The advisors and technicians here are amazing and extremely thoughtful and thorough.
Anonymous
•
Oct 3, 2023
5.0/5
5.0/5
Great
Anonymous
•
Oct 3, 2023
4.0/5
4.0/5
It’s apparent that Casa Jeep is suffering from labor shortages like everyone else is. The wait time to speak to a service manager is in excess. However, once I’m able to get into contact with my service manager (Diego) the customer service is fantastic. Unfortunately, the repair that was performed still did not correct the issue. I will make another appointment in the near future to address the noise coming from my drive train.
Anonymous
•
Oct 3, 2023
5.0/5
5.0/5
Every service advisor and manager was kind and willing to help me with my situation
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
Great customer service
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
I was checked in right away. My vehicle got service in a very timely manner.. They were very considerate that I had a child and sent me on my way as soon as they could.
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
Tyler was very professional and kept me in the loop through the entire process.