It was great. Clean, friendly, and met my expectations. I only give it four stars because the wait was a little long. I had an appointment at 2:15 and arrived early hoping to get in early. I arrived at about 115- 130 The gentleman told me he could make it happen but they were about an hour behind so really I feel like I just ended up having my 215 appointment. It was fine. I wasn’t gonna drive all the way back home anyways. But he should’ve just said we will stick to the 215 appointment. It’s a five star visit otherwise.I have a certified used Acura but have been struggling to get an oil change appointment. My favorite service technician left Acura and the customer service is nonexistent at this point. I love my Acura but 10 out of 10 do not recommend Acura service of Boise. Thankful for Honda who could get me in same day and had multiple appointment slots. Roger was who helped me and he was the kindest gentleman.
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
Roger and Carter were wonderful to work with!
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
I went in for my oil change. It was flawless. I get all my oil changed here and they get you checked in and it all goes so very smoothly Carter, my service rep was wonderful. Thank you!!
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
Great service, attentive employees, and so quick! Very impressive
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
Easy to schedule and the whole process was very efficient and good customer care.
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
Great as always! Service personnel are so friendly and helpful
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
Wonderful as always
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
Excellent service done timely
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
The staff was very nice and efficient I’d like to give a special notice to Zach & Cody as they did my alignment on my lowered vehicle and saved the day with my terrible crab walk. I truly appreciate the staff and the help I received !
It was great. Clean, friendly, and met my expectations. I only give it four stars because the wait was a little long. I had an appointment at 2:15 and arrived early hoping to get in early. I arrived at about 115- 130 The gentleman told me he could make it happen but they were about an hour behind so really I feel like I just ended up having my 215 appointment. It was fine. I wasn’t gonna drive all the way back home anyways. But he should’ve just said we will stick to the 215 appointment. It’s a five star visit otherwise.I have a certified used Acura but have been struggling to get an oil change appointment. My favorite service technician left Acura and the customer service is nonexistent at this point. I love my Acura but 10 out of 10 do not recommend Acura service of Boise. Thankful for Honda who could get me in same day and had multiple appointment slots. Roger was who helped me and he was the kindest gentleman.
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
Roger and Carter were wonderful to work with!
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
I went in for my oil change. It was flawless. I get all my oil changed here and they get you checked in and it all goes so very smoothly Carter, my service rep was wonderful. Thank you!!
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
Great service, attentive employees, and so quick! Very impressive
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
Easy to schedule and the whole process was very efficient and good customer care.
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
Great as always! Service personnel are so friendly and helpful
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
Wonderful as always
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
Excellent service done timely
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
The staff was very nice and efficient I’d like to give a special notice to Zach & Cody as they did my alignment on my lowered vehicle and saved the day with my terrible crab walk. I truly appreciate the staff and the help I received !