Frank was great to deal with. Straight shooter and made me feel welcome. Craig made me second guess my purchase by being so repeatedly pushy over the extended warranty. He would talk to my fiancée and not me at length while I was pressed to get the deal done and go home to my kids to celebrate my birthday. If it were up to me, I’d pass that whole process back to the car sales people and let finance do just finance. Finance needs to be focused on the guest experience as it’s the last thing we remember. I was utterly turned off by the event.
Anonymous
•
Sep 14, 2023
5.0/5
5.0/5
Quick and easy
Anonymous
•
Sep 14, 2023
5.0/5
5.0/5
Easy to make appointment. Very helpful staff. Good communication during visit.
Anonymous
•
Sep 14, 2023
4.0/5
4.0/5
Personnel were friendly and helpful. There was a lack of communication regarding progress of the work both from the personnel and the online link. Only found out that the car was ready after several attempts.
Anonymous
•
Sep 14, 2023
5.0/5
5.0/5
Polite, knowledgeable, not high pressure.
Anonymous
•
Sep 14, 2023
4.0/5
4.0/5
Communication about pricing was difficult
Anonymous
•
Sep 14, 2023
5.0/5
5.0/5
Great
Anonymous
•
Sep 14, 2023
5.0/5
5.0/5
Got my car serviced. Flavio was awesome!
Anonymous
•
Sep 14, 2023
5.0/5
5.0/5
I wish I could remember everyone's name because this applies to everyone I had the pleasure of meeting but Jasmine and Carson were PHENOMENAL. They were so kind and accommodating. I was stressed and they put me at ease. You have a lifelong customer now. I will buy from you and have my service done there. I will also tell everyone how good you all were to me!
Frank was great to deal with. Straight shooter and made me feel welcome. Craig made me second guess my purchase by being so repeatedly pushy over the extended warranty. He would talk to my fiancée and not me at length while I was pressed to get the deal done and go home to my kids to celebrate my birthday. If it were up to me, I’d pass that whole process back to the car sales people and let finance do just finance. Finance needs to be focused on the guest experience as it’s the last thing we remember. I was utterly turned off by the event.
Anonymous
•
Sep 14, 2023
5.0/5
5.0/5
Quick and easy
Anonymous
•
Sep 14, 2023
5.0/5
5.0/5
Easy to make appointment. Very helpful staff. Good communication during visit.
Anonymous
•
Sep 14, 2023
4.0/5
4.0/5
Personnel were friendly and helpful. There was a lack of communication regarding progress of the work both from the personnel and the online link. Only found out that the car was ready after several attempts.
Anonymous
•
Sep 14, 2023
5.0/5
5.0/5
Polite, knowledgeable, not high pressure.
Anonymous
•
Sep 14, 2023
4.0/5
4.0/5
Communication about pricing was difficult
Anonymous
•
Sep 14, 2023
5.0/5
5.0/5
Great
Anonymous
•
Sep 14, 2023
5.0/5
5.0/5
Got my car serviced. Flavio was awesome!
Anonymous
•
Sep 14, 2023
5.0/5
5.0/5
I wish I could remember everyone's name because this applies to everyone I had the pleasure of meeting but Jasmine and Carson were PHENOMENAL. They were so kind and accommodating. I was stressed and they put me at ease. You have a lifelong customer now. I will buy from you and have my service done there. I will also tell everyone how good you all were to me!