I was quoted $247.00 for the work that needed to be done. When I picked up my car I was told the mechanic “gave me a break” and the new price was now $378.00. He was so eager to honor the original quote and drop the price that I got the impression that he knew full well that he was gouging me.In the future I would like to deal exclusively with Sandy and Cody. I trust them. They know how to treat a customer politely and know the meaning of the Gold Standard of customer service. Paul does not.
Anonymous
•
Aug 21, 2023
5.0/5
5.0/5
Had a 7am appointment for oil change, tire rotation and check up. (We are traveling and vehicle needed fresh oil!) Not from around here. We had great experience with the people we dealt with, and were on our way in just less than one hour! Truly a pleasant experience.
Anonymous
•
Aug 21, 2023
5.0/5
5.0/5
He was patient and caring. He tried to help us the best he could.
Anonymous
•
Aug 21, 2023
5.0/5
5.0/5
Great communication and found perfect vehicle.
Anonymous
•
Aug 21, 2023
5.0/5
5.0/5
Mitch and Jace were the 2 individuals who helped me from start to finish, and they were excellent! It was the first time that I have taken my Accord in for an oil change and service. They won my business over! I have taken my Accord into the dealership where I first bought it for the past 10 years, but I will be going back to Larry Miller from now on! These 2 guys deserve a big pat on the back!
Anonymous
•
Aug 21, 2023
5.0/5
5.0/5
My experience was with excellent service. Everyone that I met there was courteous and kind and helpful. I was kept up on every step that led up to me receiving my new car. there was no guesswork. I appreciate that. I would buy an automobile from them again and recommend them to anybody who is looking to buy one. Mike helped me through the entire process and I really appreciated his assistance! It was great!!
Anonymous
•
Aug 20, 2023
5.0/5
5.0/5
It was excellent!
Anonymous
•
Aug 20, 2023
5.0/5
5.0/5
Great service! Brad always takes care of everything I need and the stuff I didn’t know I needed!
Anonymous
•
Aug 20, 2023
4.0/5
4.0/5
I saw cars that I was interested in and Dony made sure they were available. He was knowledgeable about the BMW that i bought.
I was quoted $247.00 for the work that needed to be done. When I picked up my car I was told the mechanic “gave me a break” and the new price was now $378.00. He was so eager to honor the original quote and drop the price that I got the impression that he knew full well that he was gouging me.In the future I would like to deal exclusively with Sandy and Cody. I trust them. They know how to treat a customer politely and know the meaning of the Gold Standard of customer service. Paul does not.
Anonymous
•
Aug 21, 2023
5.0/5
5.0/5
Had a 7am appointment for oil change, tire rotation and check up. (We are traveling and vehicle needed fresh oil!) Not from around here. We had great experience with the people we dealt with, and were on our way in just less than one hour! Truly a pleasant experience.
Anonymous
•
Aug 21, 2023
5.0/5
5.0/5
He was patient and caring. He tried to help us the best he could.
Anonymous
•
Aug 21, 2023
5.0/5
5.0/5
Great communication and found perfect vehicle.
Anonymous
•
Aug 21, 2023
5.0/5
5.0/5
Mitch and Jace were the 2 individuals who helped me from start to finish, and they were excellent! It was the first time that I have taken my Accord in for an oil change and service. They won my business over! I have taken my Accord into the dealership where I first bought it for the past 10 years, but I will be going back to Larry Miller from now on! These 2 guys deserve a big pat on the back!
Anonymous
•
Aug 21, 2023
5.0/5
5.0/5
My experience was with excellent service. Everyone that I met there was courteous and kind and helpful. I was kept up on every step that led up to me receiving my new car. there was no guesswork. I appreciate that. I would buy an automobile from them again and recommend them to anybody who is looking to buy one. Mike helped me through the entire process and I really appreciated his assistance! It was great!!
Anonymous
•
Aug 20, 2023
5.0/5
5.0/5
It was excellent!
Anonymous
•
Aug 20, 2023
5.0/5
5.0/5
Great service! Brad always takes care of everything I need and the stuff I didn’t know I needed!
Anonymous
•
Aug 20, 2023
4.0/5
4.0/5
I saw cars that I was interested in and Dony made sure they were available. He was knowledgeable about the BMW that i bought.