Excellent

All was well until I started the drive home. Got on the freeway and noticed the front hood was not latched fully. Only safety latch engaged. Found safe spot to pull over and properly latched hood. Texted Michael in service and he immediately texted back an apology and comped service. He was concerned and professional. I understand mistakes happen and it was the way Mike responded that will keep me coming back.

The service was excellent. I was quoted one price in an text from the tech and when I got there to pick up my car the prices were significantly higher. I told Sandy Ireland what was wrong and she immediately fixed everything. Great customer service!!!

Easy. Thorough. Kind

Had one tiny issue and service writer bent over backwards to make it right .Everyone makes mistakes but she sure made them fix it in a hurry.

Everyone was very nice and helpful.

I appreciated the excellent work on the car and the help from Frank, the service rep. They were very short staffed, but he still took time time with us.

Took too long but Frank made it all good

Did LOF while waiting

I had some major concerns about the service recommendations and timely communication getting back to me. But Cody and Sam made it right in the end, and Sam assured me that additional training would be provided to staff to help prevent the same issues from coming up again in the future. They have restored my trust and I will continue to remain a loyal customer.