Larry H. Miller Honda Boise
4.9/5
4.9 /5
13,490 Verified Reviews
7710 West Gratz Dr, Boise, ID 83709, US
(208) 514-3129
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13,490 Verified Reviews
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5.0/5
5.0 /5
Top notch the service is so amazing at the Boise Store! Frank in service was so nice and kept me informed the whole time
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5.0/5
5.0 /5
Oh My Heck! I bought my one-owner, low-mileage Accord from L.H.M. The previous owner had all the service work performed at the dealership and I wanted to continue to have mechanics who knew my car to do the service work. I am SO glad I did.I first met Sandy, the service writer, who listened to my issues, recommended a service technician and worked with my work schedule to get my car in.That’s how I met Cody. This guy is simply the most honest, knowledgeable mechanic/troubleshooter I’ve ever encountered. He did some testing on my car and EVEN SENT ME A VIDEO! with his recommendations. I was so impressed! After his adjustments my car ran like a million bucks.Since I love my Honda I will continue to consult with Sandy and have Cody do the work!Thank you Larry H. MillerR. Mark Johnston
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5.0/5
5.0 /5
Excelent service
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5.0/5
5.0 /5
Mike was exceptional, quick and kind. The text tracking progress is the best.
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5.0/5
5.0 /5
Great! Raquel was fantastic! Staff was fantastic!
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5.0/5
5.0 /5
Staff was great and helpful and friendly.
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5.0/5
5.0 /5
Excellent. Great care to get me out on time.
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4.0/5
4.0 /5
Everyone was very nice but it took a little longer than expected due to staffing shortages/training. I was disappointed in the upselling on the “urgent” things my car needed upon “inspection.” I have 22k miles on it and take very good care of my car. It was in for 3 recall repairs and I felt a little strong-armed to spend more $$ on things that didn’t need to be done. I feel that someone older than me would take it to heart and spend hundreds of dollars on things that didn’t necessarily need to be done right now. The way the email came across was a matter of safety. I feel it would be better customer service to say something like we suggest these be done soon and here is how much it will cost here. The tone of the email and text was disappointing.
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5.0/5
5.0 /5
You guys are the best! Not only was my vehicle fixed in a timely manner, but when I had to leave my vehicle there unexpectedly with four kids in tow, Frank was able to get me a loaner vehicle. Frank continuously goes above and beyond for us as I’m sure he does for everyone else. Because of the wonderful customer service, we will continue to come back! Thank you Frank!
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5.0/5
5.0 /5
Flavio was very customer service oriented & professional in dealing with me while my honda was being serviced