Very welcoming. Answered all my questions in a pleasant manner.

It met my needs.

Great

It was a relief to finally get the recall fixed!

Simple and easy process everyone was very kind and informative.

Angelica did the oil change on my vehicle and did the inspection went way and above the call of duty and did an excellent job highly recommended thank you guys so much

Happy

Easy to set up appointment on line. Nice convenient on line diagnosis options to choose. Our experience was smooth and the lady that helped us was very pleasant.

My 2025 HRV had a recall related to the steering column. This was my second visit to the Service Department since I purchased the vehicle on July 27th. My battery was defective along with some other electrical system functions, so I came to the Service Department in late November for that repair.(It's disappointing to have two issues in less than five months from the purchase of my car. None of this is Larry H. Miller's fault, of course, but I wanted to relay that concern.)That said, the bright spot in my visits to the Service Department was meeting and getting to know Ryan Miller! On both occasions, he was attentive, personable, knowledgeable, patient and professional.When I came for the recall repair, he recognized me immediately. Ryan made me feel valued and important. He remembered all the details from my November visit, and given the hundreds of customers he interacts with, that was impressive. And appreciated!Ryan also checked in on me while I waited and kept me posted on the status of my repair. He cares.And that makes all the difference.Ryan is the reason I am happy with Larry H. Miller. Exceptional service. Kindness. Professionalism. Thank you Ryan!

Angelica was amazing & very informative.