Customer service is always outstanding at Larry H Miller. My Service Advisor, Sandy Ireland, is truly one of the best in the Valley. Personable, reliable, and extremely efficient. Definitely an asset to the service team.
Anonymous
•
Nov 21, 2024
5.0/5
5.0/5
Only complaint. They want to tack on all kinds of extra services and I just had almost $2000 worth done this summer. Men friends say I’m being ripped off. I don’t know.
Anonymous
•
Nov 21, 2024
5.0/5
5.0/5
Timely and lady that helped me was nice
Anonymous
•
Nov 21, 2024
5.0/5
5.0/5
The service was excellent however I believe that your policy of considering any rating other than excellent to be reprehensible. The service person who is the customer contact has no control over the entire experience and it is disingenuous to expect every encounter to be excellent. So the survey is meaningless and a waste of my time
Anonymous
•
Nov 21, 2024
5.0/5
5.0/5
Katie was kind & approachable. I didn’t feel like a bother to her. She answered my questions and let me know how long to expect the work to take. When I changed my mind about adding the break flush at the end, she made the necessary calls and seemed happy to help make that happen so I could get the work done while I was already there.
Anonymous
•
Nov 21, 2024
5.0/5
5.0/5
Service rep was great and kept me informed on progress of service, great appt
Anonymous
•
Nov 20, 2024
5.0/5
5.0/5
Attended nicely and completed the service by the committed time.
Anonymous
•
Nov 20, 2024
5.0/5
5.0/5
Great explanation of features - benefits of passport
Anonymous
•
Nov 20, 2024
5.0/5
5.0/5
I had a nice experience on my recent visit to Larry Miller Honda. The service was done in a timely manner and the waiting room was pleasant. Great team of employees!
Customer service is always outstanding at Larry H Miller. My Service Advisor, Sandy Ireland, is truly one of the best in the Valley. Personable, reliable, and extremely efficient. Definitely an asset to the service team.
Anonymous
•
Nov 21, 2024
5.0/5
5.0/5
Only complaint. They want to tack on all kinds of extra services and I just had almost $2000 worth done this summer. Men friends say I’m being ripped off. I don’t know.
Anonymous
•
Nov 21, 2024
5.0/5
5.0/5
Timely and lady that helped me was nice
Anonymous
•
Nov 21, 2024
5.0/5
5.0/5
The service was excellent however I believe that your policy of considering any rating other than excellent to be reprehensible. The service person who is the customer contact has no control over the entire experience and it is disingenuous to expect every encounter to be excellent. So the survey is meaningless and a waste of my time
Anonymous
•
Nov 21, 2024
5.0/5
5.0/5
Katie was kind & approachable. I didn’t feel like a bother to her. She answered my questions and let me know how long to expect the work to take. When I changed my mind about adding the break flush at the end, she made the necessary calls and seemed happy to help make that happen so I could get the work done while I was already there.
Anonymous
•
Nov 21, 2024
5.0/5
5.0/5
Service rep was great and kept me informed on progress of service, great appt
Anonymous
•
Nov 20, 2024
5.0/5
5.0/5
Attended nicely and completed the service by the committed time.
Anonymous
•
Nov 20, 2024
5.0/5
5.0/5
Great explanation of features - benefits of passport
Anonymous
•
Nov 20, 2024
5.0/5
5.0/5
I had a nice experience on my recent visit to Larry Miller Honda. The service was done in a timely manner and the waiting room was pleasant. Great team of employees!