Date of Visit: 02/21/2024I recently visited Larry Miller Honda for a service appointment and was genuinely impressed by the exceptional service provided by an associate named Mitch. From the moment I arrived, Mitch displayed an outstanding level of professionalism and hospitality.First and foremost, Mitch's efficiency in getting me checked in was remarkable. He handled the process smoothly and quickly, ensuring that all my needs were addressed without any delay. This initial interaction already set a positive tone for the rest of my visit.What truly set Mitch apart was his attentive and caring demeanor. He not only completed the necessary formalities but also took the extra step to ensure my comfort during the wait. He kindly asked if I was familiar with the location of the lobby and the snacks, a thoughtful gesture that showcased his commitment to customer care.Moreover, Mitch made it a point to inquire if I had any questions or concerns, further demonstrating his dedication to customer satisfaction. This proactive approach in addressing potential customer needs is a rarity and was much appreciated.The level of service provided by Mitch was notably superior compared to that of his peers. It was evident that he takes great pride in his work and goes well above and beyond to ensure that customers have a pleasant experience. His ability to combine efficiency with genuine care and attention to detail truly makes him a standout member of the Larry Miller Honda team.In conclusion, the service I received from Mitch at Larry Miller Honda was nothing short of incredible. His exceptional customer service skills, attentiveness, and professionalism are commendable. Mitch is undoubtedly an asset to the dealership, and such exemplary service deserves recognition. He is the kind of employee who makes a lasting positive impression on customers, and I believe he is truly deserving of a raise for his outstanding performance.Alex Couey

My service advisor, Frank is awesome.He is very thorough, personable, and very knowledgeable. My vehicle was ready in the timeframe they said it would be.

I went in for an oil change and tire rotation. The work was done efficiently.

James replied quickly when checking on my vehicle and it was a great appointment.

Cody did an amazing job on my alignment today. Very affordable with the best service you could ask for. Very satisfied

Service was efficient and thorough. Waiting area was comfortable and wait was short. All employees were helpful and kind. Paul Cordova took wonderful care of me and my car!

I came for an oil change and it was done in the time they suggested. I also had some filters changed there in the cabin, and and I will another one. Everyone was pleasant and helpful.

Everyone was very helpful and courteous,

Was very pleasant as always!

Great people to deal with. Great communication to me during the process.