Excellent service given by Meagan

Went looking for a new or used car. Sal helped us come to the decision to go with a brand new HR-V. Fairly painless process.

Mark Hernandez was professional throughout the sales process. He listened. He adjusted. He made it a good experience. (I had negative experiences at this dealership before we met Mark).

We bought our first CRV in 2020. Loved the car.The reason we came back to Larry Miller was because of Cody. We had an oil change there and the next day on a trip out of the area the oil pan stared to drag on the ground , we were going 65 mph. Very scary.A highway road crew came along n zip tied itback up and said two of the screws were missing. When we got home, I took it back to Larry Miller. The guy I dealt with in the service department was not very helpful, so I asked for the manager.That’s when I meant Cody. He was wonderful, took time to listen to my problem, asked how they could improve their service. I think he spent an hour with me. So that’s the main reason we came back to Larry Miller.Chuck was our salesman n he was outstanding too. No pressure, very patient with explaining all the features of the car. We loved our last CRV n love this one. We will definitely recommend Larry Miller to our friends.

Great customer service when you walk the showroom!!!!

Well I went in 5 days ago to trade in my car possibly and it was a Saturday and it was later in the evening and so the finance companies were not open anymore I was told that I would be getting a call back Monday by noon I never received a phone call I then called myself the person that I first deal with he was already gone for the day then the other person that was able to put together my payments and the one calling the credit unions I got his voicemail so I left him a message never received a call back that day then you came Tuesday no call back Wednesday no call back and here we are Thursday no call back. Also the last question on here is I'm asking if you guys could get a picture of me with my new vehicle my vehicle is not new I was sent back with the broke down vehicle that I took it in to see about fixing and yeah like it was just giving me back to me the exact same issues I need my car to survive as it is my way of bringing an income also I didn't get a new car plan is simple I never got a call back so not sure what that last question is about and I don't have a picture of me with my new car because I'm still the old me with my old car

Clint and Richard were amazing and made everything easy

I was very pleased with my interactions with your dealership and the purchase of my new vehicle. Travis was nothing but perfect when dealing with me. He showed me patience when I took the car for a test drive and didn’t pressure me when I said I wanted to take the night to think about it. When I let him know it was a yes, he even came in on his day off to do the paperwork . He was extremely thorough, showing me all the features and how to work them. Through the process he was diligent in letting me know where we were at ,and why it may be taking a bit of time. He also told me “ anything I might need just call him” and it will be taken care of and I know he will.I’ve bought several vehicles and this was one of the smoothest and pleasant times ever thanks to Travis. He even moved a tiny little ladybug that I had stuck on my dash and placed it on the screen in the new vehicle. Who is that thoughtful. He is a 15 out of ten, will definitely refer him to others, great asset to your dealership. Thanks Travis

Yesterday, I leased a new car, and honestly? It was smoother than my morning coffee routine,fast, easy, and painless.Huge shoutout to Rasheed, the sales manager, who didn’t just raise the bar he launched it into orbit. 50 stars out of 10? Minimum. The guy could sell ice to a penguin and make it feel like a win-win.And Meagan? Absolute rockstar. She moved mountains (and probably a few spreadsheets) to make this happen. If effort were currency, she’d be a billionaire.Big thanks to the whole Larry Miller team, you’ve earned a customer for life. See you next time (hopefully just for an oil change, but hey, you never know 😄

Sean is the best❣️