James was friendly and helpful but not pushy. He explained things well and gave great overall service.
Anonymous
•
Dec 15, 2023
4.0/5
4.0/5
Raquel was awesome. She made the sell quick and easy.Wasn’t impressed with finance gentleman. Not sure if it was an off day but he seemed to not want to be there.
Anonymous
•
Dec 15, 2023
5.0/5
5.0/5
My service rep was Angelica. Great customer service. I will definitely choose her next timeI make an appointment.
Anonymous
•
Dec 15, 2023
5.0/5
5.0/5
Sandra got me in early and the work was finished quickly.
Anonymous
•
Dec 15, 2023
4.0/5
4.0/5
Overall the appointment went well. The service I had scheduled was performed as expected. The only concerns I had which I found amusing was that the service attendant came to get me to tell me my car was ready at the same time I was getting texts from another service attendant presenting me with additional items that were recommended for service. If I had opted to have that additional service my car would have had to be driven back in for those items. Additionally, when I left, the TPMS sensors indicated low tire pressure and I had to fumble around in the car's dash computer to figure out how to reset that and have it calibrate. Also, the service technician left the oil level indicator screen active on my dash so it looked to me that that needed attention but ultimately I was able understand what was presented and just scroll through to get that dash screen back to where it was when I took it in. The vehicle should have been given back to me the way I took it in; no TPMS alert, and the dash screen back to original display.
Anonymous
•
Dec 15, 2023
5.0/5
5.0/5
Challissa met us as soon as we pulled in. She found our appointment and verified our contact information so we could check the status of the work being done. She is extremely pleasant to interact with and very professional. If I was looking for an employee for my company I would definitely hire her.
Anonymous
•
Dec 15, 2023
5.0/5
5.0/5
It was a good experience.
Anonymous
•
Dec 15, 2023
5.0/5
5.0/5
Carson was very intuitive and very polite along with everybody else in your building, but he stood out because he helped me and made me feel very comfortable. He didn’t try and gauge me for everything.
Anonymous
•
Dec 15, 2023
5.0/5
5.0/5
Friendly staff
Anonymous
•
Dec 15, 2023
5.0/5
5.0/5
Appreciate the fix to my android auto, and at no cost. Service advisor was friendly and efficient!
James was friendly and helpful but not pushy. He explained things well and gave great overall service.
Anonymous
•
Dec 15, 2023
4.0/5
4.0/5
Raquel was awesome. She made the sell quick and easy.Wasn’t impressed with finance gentleman. Not sure if it was an off day but he seemed to not want to be there.
Anonymous
•
Dec 15, 2023
5.0/5
5.0/5
My service rep was Angelica. Great customer service. I will definitely choose her next timeI make an appointment.
Anonymous
•
Dec 15, 2023
5.0/5
5.0/5
Sandra got me in early and the work was finished quickly.
Anonymous
•
Dec 15, 2023
4.0/5
4.0/5
Overall the appointment went well. The service I had scheduled was performed as expected. The only concerns I had which I found amusing was that the service attendant came to get me to tell me my car was ready at the same time I was getting texts from another service attendant presenting me with additional items that were recommended for service. If I had opted to have that additional service my car would have had to be driven back in for those items. Additionally, when I left, the TPMS sensors indicated low tire pressure and I had to fumble around in the car's dash computer to figure out how to reset that and have it calibrate. Also, the service technician left the oil level indicator screen active on my dash so it looked to me that that needed attention but ultimately I was able understand what was presented and just scroll through to get that dash screen back to where it was when I took it in. The vehicle should have been given back to me the way I took it in; no TPMS alert, and the dash screen back to original display.
Anonymous
•
Dec 15, 2023
5.0/5
5.0/5
Challissa met us as soon as we pulled in. She found our appointment and verified our contact information so we could check the status of the work being done. She is extremely pleasant to interact with and very professional. If I was looking for an employee for my company I would definitely hire her.
Anonymous
•
Dec 15, 2023
5.0/5
5.0/5
It was a good experience.
Anonymous
•
Dec 15, 2023
5.0/5
5.0/5
Carson was very intuitive and very polite along with everybody else in your building, but he stood out because he helped me and made me feel very comfortable. He didn’t try and gauge me for everything.
Anonymous
•
Dec 15, 2023
5.0/5
5.0/5
Friendly staff
Anonymous
•
Dec 15, 2023
5.0/5
5.0/5
Appreciate the fix to my android auto, and at no cost. Service advisor was friendly and efficient!