The sales team is very disrespectful and condescending. We came to Larry H Miller because of an advertised vehicle that we were interested in. Upon arrival we were informed that the vehicle was not available, that they didn't have any more of those. However, there were three on the lot at were looking on the lot there were three, and were we're told by a staff member that those vehicles were wrongly advertised due to a computer glitch. He informed us that they were never going to sell those for that price. Then we got to Debbie Curtis the sales woman who had spoke to us on the phone. She was unprofessional and not knowledgeable of her product nor the practices of the company. We spent 8 hours trying to negotiate a deal this was because she the initial deal was for the WRONG car; which she only realized after I pointed out her mistake after an agreement was made. She then did not take time to do the proper delivery of the vehicle. She did not show us any of the set up. The most disturbing thing was that during the negotiations, she somehow called my family member on speaker phone by mistake. She spent 30 minutes telling a colleague about how I "wouldn't stop bitching" and about how we were whiny babies and needed to "calm us down". The finance man who got us the paper work was condescending as well telling my 23 year old daughter with two bachelor's degrees, with two internships with international business people and artists, and who is working on her masters' degree that she needed to "start making goals for herself" and not depend on her parents so much to get her a vehicle. She, by the way, is paying for the car herself. When a young person spends 23,000 dollars on their first major purchase you would hope that that young person feels good about their experience and excited about their new car. The people we encountered at Larry H Miller did not do that. We love the product but will never frequent Larry H Miller again. And we will not recommend your sales team to anyone.

Jonathan Tello was an excellent service advisor. He walked me throughout the service and was accurate and had great rapport.Respectful, kind and sincere. Hope he is available next time. Trustworthy.Great experience! He's a keeper ; good emotional intelligence. I traveled quite a distance for service.

Went to have oil changed, then I met Sean and Jackie and I buy the car. Both were so nice and professional. Thank you.

The salesperson was extremely helpful and knowledgeable about the vehicle. The process was quick and to the point. I like that.

Customer service was great but I had made an appointment but after I arrived I was told it would be 2 hours before it could be looked at. Not the first time this has happened. As I have been sick it seemed necessary to find last minute arrangements for a ride home.

Bought a car.

Thank you.

Everyone was so polite and helpful. Connie and Matt really took the time to listen and help with my car needs. I am looking forward to coming back for future services. Thank you!

Fast and friendly experience

Very professional and prompt.