Larry H. Miller Toyota Murray
4.8/5
4.8 /5
8,562 Verified Reviews
5650 South State St, Murray, UT 84107, US
(801) 590-0640
8,562 Verified Reviews
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5.0/5
5.0 /5
It was amazing! Huge shout out to Aaron the mechanic and to the whole team for helping me to fix my car quickly

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3.0/5
3.0 /5
Emily was great throughout the purchase process and I was very happy working with her. She was helpful, responsive, and made buying the car a good experience.Unfortunately, the follow-up after the sale has been frustrating. I understand that the finance person I worked with was new, and I don't hold that against him. However, two weeks after purchasing the vehicle, my bank still had not received the loan paperwork. I made multiple phone calls to Preston that were not returned, and I also emailed him without receiving a response. I eventually had to drive back to the dealership in person just to figure out what was going on.When I came back, I met with Josh. He was helpful, but he couldn't even tell me the current status of my Nevada DMV paperwork because that process is handled by a centralized department rather than directly by the dealership. I was told that my tax/title paperwork was expected to be sent to Carson City within the next two weeks. Since I was already about two weeks past the purchase date, that means it could take nearly a month after the sale just for the paperwork to be sent.Carson City then takes approximately 3–6 weeks to process it. With the Utah temporary tag only lasting 45 days, that timeline simply doesn't make sense and is not acceptable.I really hope the dealership will provide another 45-day temporary tag if the Nevada paperwork is not completed in time. I shouldn't have to make a trip to the Nevada DMV and deal with getting a separate 30-day temporary tag simply because the paperwork took so long to be sent.Emily deserves recognition for doing a great job, and Josh did what he could when I came back in, but the communication and post-sale paperwork process really needs improvement.

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5.0/5
5.0 /5
Andrew Schrup and Sean Nemec were great to work with.

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5.0/5
5.0 /5
I love my new car, is just perfect thanks Andrew

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5.0/5
5.0 /5
I contacted the dealer to ask about a Camry. Emily helped me and was incredibly helpful. It was a great experience. She made the process so smooth.

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4.0/5
4.0 /5
My vehicle is heavy some issues so I have to make the trip home to Idaho. Dealer over here, Oregon the warranty a Toyota warranty. It’s a third-party warranty and we’re having a problem trying to find out what’s covered because my side door wasn’t working on the way home every five times it works. I was told it still had 30,000 miles warranty on the engine, etc. because it only has 70,000 miles on it. I’m over here and they said there’s no Toyota warranty on it at all except what I paid extra for the third party.

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5.0/5
5.0 /5
The price of the car was very good and I had a great experience.

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4.0/5
4.0 /5
It would have been helpful to be offered a loaner car, especially with my car being in for a day and a half.

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5.0/5
5.0 /5
all questions were answered. All kind and helpful service.

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5.0/5
5.0 /5
Kaden was great to work with.