Carsen took care of us, great young man. I paid full amount for the vehicle with a cashiers check. I think the finance guy could have been more personable. I wanted to get in there and get out of there because I hate the process. He seemed annoyed at me which made me give you a 4 instead of 5 stars.
Anonymous
•
Aug 13, 2024
4.0/5
4.0/5
Got the service I needed. Thank you. Calling to check on the vehicle on hold several times and nobody ever answered on few lines that I called in on!
Anonymous
•
Aug 13, 2024
5.0/5
5.0/5
Friendly staff and reasonable accommodations.
Anonymous
•
Aug 13, 2024
5.0/5
5.0/5
It was actually great, but these surveys are annoying. Especially when your sales staff’s compensation is tied to them.
Anonymous
•
Aug 12, 2024
5.0/5
5.0/5
Outstanding team and so cordial
Anonymous
•
Aug 12, 2024
4.0/5
4.0/5
The customer service was great as usual. I feel like the in house work wasn’t quite as good. I had to ask twice for something. It probably a busy time of the day. I usually like mornings and mornings are usually great!
Anonymous
•
Aug 12, 2024
4.0/5
4.0/5
1.5 hours for a simple oil change and rotate tires seems a bit long, especially when I scheduled an appointment. Also, when I scheduled online I put down I need a 2nd FOB. (I was notified by Toyota). I was told when I arrived today, they need to order it and schedule another appointment. This means your dealership doesn't utilize your online tools. which wastes your customers time.
Anonymous
•
Aug 12, 2024
5.0/5
5.0/5
Continued great service and a wonderful and punctual experience.I continue to be amazed with the level of respect and “family feeling” .
Anonymous
•
Aug 12, 2024
5.0/5
5.0/5
Things were great
Anonymous
•
Aug 12, 2024
5.0/5
5.0/5
Took the vehicle in on time and out on time. Pleasant to work with.
Carsen took care of us, great young man. I paid full amount for the vehicle with a cashiers check. I think the finance guy could have been more personable. I wanted to get in there and get out of there because I hate the process. He seemed annoyed at me which made me give you a 4 instead of 5 stars.
Anonymous
•
Aug 13, 2024
4.0/5
4.0/5
Got the service I needed. Thank you. Calling to check on the vehicle on hold several times and nobody ever answered on few lines that I called in on!
Anonymous
•
Aug 13, 2024
5.0/5
5.0/5
Friendly staff and reasonable accommodations.
Anonymous
•
Aug 13, 2024
5.0/5
5.0/5
It was actually great, but these surveys are annoying. Especially when your sales staff’s compensation is tied to them.
Anonymous
•
Aug 12, 2024
5.0/5
5.0/5
Outstanding team and so cordial
Anonymous
•
Aug 12, 2024
4.0/5
4.0/5
The customer service was great as usual. I feel like the in house work wasn’t quite as good. I had to ask twice for something. It probably a busy time of the day. I usually like mornings and mornings are usually great!
Anonymous
•
Aug 12, 2024
4.0/5
4.0/5
1.5 hours for a simple oil change and rotate tires seems a bit long, especially when I scheduled an appointment. Also, when I scheduled online I put down I need a 2nd FOB. (I was notified by Toyota). I was told when I arrived today, they need to order it and schedule another appointment. This means your dealership doesn't utilize your online tools. which wastes your customers time.
Anonymous
•
Aug 12, 2024
5.0/5
5.0/5
Continued great service and a wonderful and punctual experience.I continue to be amazed with the level of respect and “family feeling” .
Anonymous
•
Aug 12, 2024
5.0/5
5.0/5
Things were great
Anonymous
•
Aug 12, 2024
5.0/5
5.0/5
Took the vehicle in on time and out on time. Pleasant to work with.