It was good

Very pleased, had an appointment car was finished in a timely manner, the service advisor was very helpful and professional will be back for my next service

Took a long time but Jeff was amazing.

Bruh was like yo and I was like yeah man

Was quick and friendly.

I brought my 2011 Toyota Tacoma in for an alternator problem. The service representative Baylan Yuen was super helpful and very knowledgeable. I haven't had personal care like that from any dealership ever. Baylan is awesome. He kept me in the loop with updates on everything that was going on with my truck.Plus, there was a situation with me not being able to get back to the dealership to get my truck till the next day. Baylan ordered me an Uber ride to get back to the dealership. A complimentary ride by the dealership, nice.Now I know what Jan is talking about when she says "Toyota Care" in those Toyota commercials thanks to Baylan and the Murray dealership. Thank you guys.

The plan was for dealer to keep truck the entire day. At 4:30 pm I checked the status online and it showed only that it was admitted or checked-in. I called and provided the name of the service writer and was placed on hold for five minutes. I thought I’d been forgotten so I called again and waited for 10 minutes. You need to answer your phones…I know we are in a digital world but when the digital status has not been updated then phone is the only option. I am not happy. I am only providing this information objectively so you can manage. I am very reluctant to complain.

I didn’t feel that I was getting scammed. You were transparent and friendly and accommodating.

Burt was very friendly and professional. He did a great job.

Rick and Cody from the parts department were so helpful.