Great customer service. Felt very taken care of

Fast and well done.

In for car service. Out right on time. Thanks

The good job that was done

It was super quick and easy every employee I talked with was super friendly and kind and seemed really invested in my positive experience. I recommend them 10/10

Great job and as always, awesome staff. On the downside, 2 hours for an oil change when I has an appointment seems excessive, especially with no communication about the status. The link provided for "real-time status" continued to show "Inspection - in progress" after 2 hours. If a 2 hour wait time is typical, you should let people know when they make the appointment to manage customer expectations.

Good

The first time I came to this location, I had a terrible experience at the service station- I can't remember who helped me. I was hesitant to come back to this location for thay reason, but had to for time and location purposes.Donnie helped me this time and provided a 5-star experience. I had my two young kids with me, and instead of making me feel like an inconvenience and a burden (how I often feel as a young mom with kids), he ensured we were well taken care of. Donnie checked on me regularly and after waiting 1.5 hours to diagnose the issues, he told me it would be another 2.5-3 hours until my Toyota would be fixed. Instead of making me figure out how to manage 2 kids for that long, he called an Uber to send me and my kids home for that time and then offered to have an Uber drive me back. He took out the car seats for me and re-installed them in the Uber. He even cleaned out some of the snack wrappers my kids threw around in my car because I was headed to vacuum it out afterwards. He assured me that he knew what it was like to be a parent of young kids. To feel that kind of compassion getting my car serviced was unexpected and extremely appreciated. I highly recommend Donnie and grateful for his help! We also really appreciated the snacks they brought to our kids about an hour into our wait!

It was a good service

Jeff walked me to my car after service. First time ever someone has done that