I came in for a recall repair with an appointment at 8. I had been told when I made the appointment that the repair would take about one hour. My stay was 2 -1/2 hours. The service people were very cordial . It would be better to schedule more carefully so we could get in and out more efficiently—differentiating between longer services where cars should be left to take more time and regular routine maintenance or minor repairs scheduled carefully so cars are actually repaired when they arrive and then leave quickly?
Anonymous
•
Jan 19, 2024
5.0/5
5.0/5
Burt was great and cheerful.
Anonymous
•
Jan 19, 2024
5.0/5
5.0/5
Always the best when I need service
Anonymous
•
Jan 19, 2024
5.0/5
5.0/5
Great service writer Cody. Went above and beyond to make my vehicle safe.Thanks Cody
Anonymous
•
Jan 19, 2024
5.0/5
5.0/5
Highlander was ready well before estimated delivery time
Anonymous
•
Jan 19, 2024
5.0/5
5.0/5
Service Rep Donnie was professional and pleasant to work with. He ensured that my 4Runner received exactly the attention it needed.
Anonymous
•
Jan 19, 2024
4.0/5
4.0/5
The lease process went smoothly.
Anonymous
•
Jan 19, 2024
5.0/5
5.0/5
Oil change and once over to make sure all was in order. Everything went well. I was in and out within the hour.
I came in for a recall repair with an appointment at 8. I had been told when I made the appointment that the repair would take about one hour. My stay was 2 -1/2 hours. The service people were very cordial . It would be better to schedule more carefully so we could get in and out more efficiently—differentiating between longer services where cars should be left to take more time and regular routine maintenance or minor repairs scheduled carefully so cars are actually repaired when they arrive and then leave quickly?
Anonymous
•
Jan 19, 2024
5.0/5
5.0/5
Burt was great and cheerful.
Anonymous
•
Jan 19, 2024
5.0/5
5.0/5
Always the best when I need service
Anonymous
•
Jan 19, 2024
5.0/5
5.0/5
Great service writer Cody. Went above and beyond to make my vehicle safe.Thanks Cody
Anonymous
•
Jan 19, 2024
5.0/5
5.0/5
Highlander was ready well before estimated delivery time
Anonymous
•
Jan 19, 2024
5.0/5
5.0/5
Service Rep Donnie was professional and pleasant to work with. He ensured that my 4Runner received exactly the attention it needed.
Anonymous
•
Jan 19, 2024
4.0/5
4.0/5
The lease process went smoothly.
Anonymous
•
Jan 19, 2024
5.0/5
5.0/5
Oil change and once over to make sure all was in order. Everything went well. I was in and out within the hour.