The sales person was informative and tried to match the vehicle to suit my needs

I had issues that were caused by Les Schwabb incorrectly toeing suspension.

It was nice

I was very impressed with the whole service process. Check in was easy. I received texts, updating me along the way. And picking up my car in the end was quick and simple.I don’t think I’ve ever had a service process handled so well.

As always, super accommodating and convenient.

It was great except it took a long time and one other item. Aaron asked ifni wanted the filters changed. He did not specify which filter. I thought he was referring to the oil filter. I said yes. As it turns out, he was referring to the cabin filter and air filter. I wish he would have been more specific when he referred to “the filters” because I would not have opted to have the air filter nor the cabin filter changed. Other than this and the two hour wait, it was alright.

All staff very pleasant and courteous

I am not thrilled with the “full court press” that was part of the delivery process. When I said no thanks the first time, that should have ended the conversation right there.

Hunter P. Hands down the reason I keep on coming back. Appreciate the guys in the shop taking care of my vehicles! Customer care is top tier.

Gannon and Anthony were great. They were willing to work with us as we were out of town when the car arrived. Both were patient, friendly and knowledgeable.The finance manager, Jeremy, told us he had been on the job three weeks. He was unable to answer our questions regarding the service packages he was offering and wasn’t interested in working to find the answers elsewhere. He was impatient with us as we carefully read the paperwork and was unable to tell us how much we owed on the car. We had to calculate the balance owed ourselves. It was awkward.