I set an appointment to drop our Toyota 4Runner off at 7:15 a.m. on Monday. Check in was simple and efficient. The service rep was friendly and knowledgeable. There was some delay that morning before the vehicle was inspected for suspected brake system issues, but I was notified by a text before noon regarding the issues identified requiring front axle rotors and brake pad replacement. Towards the end of the day I checked in because I hadn't heard anything further from anyone. I was told that the OEM rotors weren't in stock and had to be shipped in from somewhere else, and that the vehicle repairs would be completed on Tuesday. I completely understand this kind of issue so I had no problem. The vehicle repairs were completed by 3:30 p.m. on Tuesday and we picked up the vehicle shortly thereafter. So far, the repairs seem to have solved the pulsing and vibration problems the vehicle was experiencing. I'm pleased with the service and the use of technology to help keep me in the loop while the repairs were being done.

Replaced a defective tire under warranty Appreciate the good service

I was late to my service appointment, and they still hit me in and taken care of quickly and professionally.

Great service advisor, timely service. I have white interior in my truck and every time I get service I have to clean black smudges from my interior. Would be great if the techs removed their gloves before driving the vehicle.

Great job on relocating what is wrong with my vehicle and great job of servicing it

Excellent service and will be back again

Very Good

Service agent was courteous and the service went faster than expected

Everything was fine and handled professionally

Everything went smoothly, my service representative was friendly and helpful, and I didn’t have to wait too long.