Took me 5 different days of calling at various times of day to get ahold of the service dept, I eventually did and they were able to get me right in so that was nice. I hate how everything is automated and I don't get any personal text or call from service to let me know what's up with the vehicle being serviced. I get an automated text and I have to call in to see what's up. I hate the ai assistant it makes it difficult to get in touch with anyone. Once issue was found, vehicle was serviced within a few days but I am not sure why the vehicle is already having issues because I just bought it less than 6 months ago and then I had to pay $1000 to get something fixed already. I'm grateful for a 10% discount that was applied because of my complaint about the vehicle being so new to me and already having issues. Not super important but I'm guessing the car wash portion was complimentary but I did not get one so maybe not, I would have liked if someone asked me if a car wash was wanted like other dealerships I've been to have when I have my vehicle serviced. Overall I'm mostly satisfied with my experience, Im satisfied with the issue being diagnosed and fixed promptly, it's nice y'all were able to get me in right away for an appointment and not like 2 months out or something like I have dealt with at other dealers, but I'm just not impressed by everything being ai and automated and near impossible to reach a person sometimes, upon a few other small things.
Anonymous
•
Aug 14, 2025
5.0/5
5.0/5
It was great
Anonymous
•
Aug 14, 2025
5.0/5
5.0/5
Everyone was so helpful!
Anonymous
•
Aug 14, 2025
5.0/5
5.0/5
Tom S and Collin were amazing to work with. They went "the extra mile".
Anonymous
•
Aug 14, 2025
4.0/5
4.0/5
Appreciate the quick turnaround
Anonymous
•
Aug 14, 2025
5.0/5
5.0/5
It was fast and they were pleasant
Anonymous
•
Aug 13, 2025
5.0/5
5.0/5
As usual, service was perfect. You cannot go wrong with Toyota Dealership.
Anonymous
•
Aug 13, 2025
5.0/5
5.0/5
Scheduled online, got right in and left for an appointment. Got a text when it was done and I was able to pick it up and check out quickly.
Anonymous
•
Aug 13, 2025
5.0/5
5.0/5
My experience with Larry H. Miller Toyota has been fantastic. Not only were they knowledgeable about my vehicle, they were kind, efficient and patient as well. For example, I accidently scratched my new 4 runner pretty bad about 1 week after purchase and I brought it in to Jesse Reynolds at Toyota's collision repair and he fixed it no questions asked and he did so like a pro. I'd like to send a big thank you out to Brian Felt, Jesse Reynolds and James Tranmer for an amazing experience all the way around, thank you guys. Sincerely, Paul'Dario Gonzales
Anonymous
•
Aug 13, 2025
5.0/5
5.0/5
Exceptional, Cody always make me feel welcomed and is very friendly person.
Took me 5 different days of calling at various times of day to get ahold of the service dept, I eventually did and they were able to get me right in so that was nice. I hate how everything is automated and I don't get any personal text or call from service to let me know what's up with the vehicle being serviced. I get an automated text and I have to call in to see what's up. I hate the ai assistant it makes it difficult to get in touch with anyone. Once issue was found, vehicle was serviced within a few days but I am not sure why the vehicle is already having issues because I just bought it less than 6 months ago and then I had to pay $1000 to get something fixed already. I'm grateful for a 10% discount that was applied because of my complaint about the vehicle being so new to me and already having issues. Not super important but I'm guessing the car wash portion was complimentary but I did not get one so maybe not, I would have liked if someone asked me if a car wash was wanted like other dealerships I've been to have when I have my vehicle serviced. Overall I'm mostly satisfied with my experience, Im satisfied with the issue being diagnosed and fixed promptly, it's nice y'all were able to get me in right away for an appointment and not like 2 months out or something like I have dealt with at other dealers, but I'm just not impressed by everything being ai and automated and near impossible to reach a person sometimes, upon a few other small things.
Anonymous
•
Aug 14, 2025
5.0/5
5.0/5
It was great
Anonymous
•
Aug 14, 2025
5.0/5
5.0/5
Everyone was so helpful!
Anonymous
•
Aug 14, 2025
5.0/5
5.0/5
Tom S and Collin were amazing to work with. They went "the extra mile".
Anonymous
•
Aug 14, 2025
4.0/5
4.0/5
Appreciate the quick turnaround
Anonymous
•
Aug 14, 2025
5.0/5
5.0/5
It was fast and they were pleasant
Anonymous
•
Aug 13, 2025
5.0/5
5.0/5
As usual, service was perfect. You cannot go wrong with Toyota Dealership.
Anonymous
•
Aug 13, 2025
5.0/5
5.0/5
Scheduled online, got right in and left for an appointment. Got a text when it was done and I was able to pick it up and check out quickly.
Anonymous
•
Aug 13, 2025
5.0/5
5.0/5
My experience with Larry H. Miller Toyota has been fantastic. Not only were they knowledgeable about my vehicle, they were kind, efficient and patient as well. For example, I accidently scratched my new 4 runner pretty bad about 1 week after purchase and I brought it in to Jesse Reynolds at Toyota's collision repair and he fixed it no questions asked and he did so like a pro. I'd like to send a big thank you out to Brian Felt, Jesse Reynolds and James Tranmer for an amazing experience all the way around, thank you guys. Sincerely, Paul'Dario Gonzales
Anonymous
•
Aug 13, 2025
5.0/5
5.0/5
Exceptional, Cody always make me feel welcomed and is very friendly person.