Service advisor showed me features on my car I didn’t know I had
Yonarki
•
Dec 9, 2023
5.0/5
5.0/5
Overall good. Not pleased to hear the VW often experiences brake noise and dust issues but they treated me well and helfful.
Paul
•
Dec 9, 2023
5.0/5
5.0/5
Thomas Bernath, Service Advisor, researched my vehicle (purchased from an out of state dealer) and ensured my car received the necessary service per my VW Maintenance Contract. I appreciate Thomas’ attention to detail and the time he took answering my questions & concerns. Truly Exceptional Service.
Monice
•
Dec 9, 2023
5.0/5
5.0/5
I have had some rough experiences with the service department but this time it was a 5 star experience, start to finish. They kept me informed and provided prompt service and explained my options for repair. Tom Bernath is the best at care and customer service.
Christopher
•
Dec 9, 2023
5.0/5
5.0/5
Good experience. Salesman Victor was very helpful and we had a great experience with him. The sales manager was willing to work out s deal with us.
Arlene
•
Dec 9, 2023
5.0/5
5.0/5
Always prompt
Jennifer
•
Dec 8, 2023
5.0/5
5.0/5
Great
Betty
•
Dec 7, 2023
4.0/5
4.0/5
Good and bad.At start of visit,, mileage was 68145 but was recorded as65145. My reminder sticker said next service due at 70145. That means next service due in 2000 miles. I know you can have warranty problems if you go past your service date. I am really upset since I will have a 2600 mile trip over Christmas. HELP!!! I need a service advisor to contact me.
Alexander
•
Dec 7, 2023
5.0/5
5.0/5
Drove in, no appointment, 3 minutes later I was checked in and drop off complete. Karl easy to deal with. No issues. Quick and efficient!
Service advisor showed me features on my car I didn’t know I had
Yonarki
•
Dec 9, 2023
5.0/5
5.0/5
Overall good. Not pleased to hear the VW often experiences brake noise and dust issues but they treated me well and helfful.
Paul
•
Dec 9, 2023
5.0/5
5.0/5
Thomas Bernath, Service Advisor, researched my vehicle (purchased from an out of state dealer) and ensured my car received the necessary service per my VW Maintenance Contract. I appreciate Thomas’ attention to detail and the time he took answering my questions & concerns. Truly Exceptional Service.
Monice
•
Dec 9, 2023
5.0/5
5.0/5
I have had some rough experiences with the service department but this time it was a 5 star experience, start to finish. They kept me informed and provided prompt service and explained my options for repair. Tom Bernath is the best at care and customer service.
Christopher
•
Dec 9, 2023
5.0/5
5.0/5
Good experience. Salesman Victor was very helpful and we had a great experience with him. The sales manager was willing to work out s deal with us.
Arlene
•
Dec 9, 2023
5.0/5
5.0/5
Always prompt
Jennifer
•
Dec 8, 2023
5.0/5
5.0/5
Great
Betty
•
Dec 7, 2023
4.0/5
4.0/5
Good and bad.At start of visit,, mileage was 68145 but was recorded as65145. My reminder sticker said next service due at 70145. That means next service due in 2000 miles. I know you can have warranty problems if you go past your service date. I am really upset since I will have a 2600 mile trip over Christmas. HELP!!! I need a service advisor to contact me.
Alexander
•
Dec 7, 2023
5.0/5
5.0/5
Drove in, no appointment, 3 minutes later I was checked in and drop off complete. Karl easy to deal with. No issues. Quick and efficient!