No issues with service

Anthony, our service advisor, was friendly, efficient and professional.The facility is clean and efficient.

Quick and smooth process

It seems coffee and snacks have been absent since name changed from Johnny Legends. The service desk guy was solo, so he did not have time to make coffee. No biggie. If that is a thing to you though, Toyota and Hyundai always have such things. You guys provide a good car though.An “additive” or conditioner was listed as added to my trans fluid. Whe.n I asked what sort of snake oil product it was, he merely said “it’s not snake oil.” Anything besides manufacturer recommended fluid in trans is snake oil. I’d still like to know what that is.Generally pleased. Maybe ask about transportation on phone when scheduling.Quick service. Good communication.

3% credit card surcharge is a little assanine for a service department to implement, definitely leaves a sour taste, so i figure what the hell...lets bitch about it. gonna ask around my fellow car peeps if they ever had experience with 3% tariff? Come on las vegas mitsi.......you can do better than that.....its not like your pinching pennies for service profits.....hell 7/11 doesnt even do surcharge on a 6 pack of modelo. Does 7/11 eat the surcharge? are their profits better than yours? las vegas mitsi needs a 3% surcharge to increase revenue taking? how pathetic is that....lol. You Service Dept boss/policy maker needs to get a clue. I dare ya to put that in the window...........bet ya dont. Lets inform them after everything is done........"gotchya" 9/103% surcharge for credit cards, knowing damn well most bills yall charge are 100s if not 1000s of dollars, pretty sure you could afford the surcharge on the profit taking. Silly and makes ya look extremely greedy, other than that yall did well, but as ya know its all about customer experience. that 3% cost ya a 10, plus i gotta tell my fellow mitisi buyers in my circle about it. change occurs by word of mouth

friendlyness of staff.friendlyness of staff

Check out & perform the deatails of some maintenance for the car. Friendly staff..

Always greatGreat customer service

Service on time and friendly staff

Made it easy and efficient… Love my Outlander!