The blood test on site is great. The nurse, Brianna is very professional and super good with children.

Dr.Henderson and staff went above and beyond to make sure we could complete the egg challenge after getting notified we should have brought the egg to the visit.

Briana (not 100% sure of the name) is wonderful!

Nurse Jacqueline was great.We are brand new to this program and it’s a super overwhelming one. While we listened to the videos multiple times it’s been a while so it would have been helpful to receive a reminder before the visit to take Zyrtec and also while things were getting explained the Dr speaks really fast which normally I appreciate but seeing on a video and then actually getting ready to do it in real life is different. Would have been helpful for the doctor to come back later and ask if we had any questions. My daughter didn’t process as fast and we thought of other things. Even being told we were paying the program fee that day was a shocker. Would have loved to have known that during our previous visits. It was unclear when we were going to be charged but the fee is not a small one so relaying the timeline and reminding us would have been nice.

My 1 yr old daughter was not easily willing to eat the dosing when we first arrived and it took 40 minutes to get her to warm up and willingly take it. The nurse, Sarah, was so patient and kind and my daughter really warmed up to her quickly. I appreciate her patience and working with me to figure out a way to get her to eat the dose. She took the time to interact with her so she didn’t feel as hesistant. I hadn’t mentally prepared for my daughter to not want to eat the applesauce or yogurt I brought since she typically loves to eat, so I felt very taken off guard/stressed, and really appreciated how kind and patient the nurse was. She made me feel way less stressed and made the overall experience a very positive one for me and my daughter.

Notml

All the staff was so nice and professional.

Great fast experience. We are in our maintenance and it has been a great experience so far.

We absolutely LOVED our Redwood City Latitude team. We could not have felt more welcomed and at ease at every appointment

We have been very happy with our care.