Everyone is wonderful. Liz’s detailed explanation of the physiology of the different food allergy reactions and the use of epinephrine was great. I wish it were a video that I could watch again & again and show to other people.

The initial telehealth link didn’t work, I tried to call but got a vm that said someone will call me back in 4 hours. Luckily I was near the Redwood City clinic so I was able to run in and get a new link sent to me. If I wasn’t nearby I’m unsure if I would

we love all our San Ramon Latitude team members! OIT can be an anxiety-inducing process for both parents and kids and they treat us unfailingly with warmth and reassurance, always going the extra mile to explain, offer a snack, or take their time with our 4 year old

I had to ask if the timer had gone off as we were there past the window noted. Also some minor hiccups with admin, but seems like there are a lot of new people still learning.

So kid friendly!

The team was so warm, welcoming and informative in a very empathetic manner. They made the whole situation very comforting and gave us a solid plan to move forward.

The San Ramon clinic and staff is excellent. I couldn't be happier with our decision for them to treat my childs food allergies.

Both the nurses are incredibly empathetic and create a warm environment for a difficult situation. Tina is very knowledgeable and approachable to help us understand the overall treatment approach. Carina at the front desk is super helpful and goes above and beyond to help us figure out the best days and times.The environment in the San Ramon office is one that makes it enjoyable to go to. We can stay in our private room with views of trees if we want or we can go to the community area and lounge with others. It’s a relaxing place considering the difficult shots my son has to take along with the updose.Amazing staff, amazing environment. So grateful for this on top of the treatment options to help with the allergies.

Tina and the entire staff at San Ramon are wonderful. They take their time, listen, and make you feel cared about and understood.

Liz RN - offered consistent supervision and constant reassurance. Her confidence in us when I was feeling scared to move forward helped us so much!!Karina (front desk manager) always helpful and sweet when booking our follow ups.Julissa is always so nice but we didn’t get to work with her this dayAnd of course TINA for her amazing knowledge and confidence in encouraging us every step of the way.