So far we have no complaints. Rent is paid on time which is pleasing. The only thing I would like is more info on any visits that have been made to the tenant and the outcome. Thank you
Verified User
•
Jan 25, 2018
5.0/5
5.0/5
I was very impressed with the service received from John (I think surname Roache), he is extremely efficient, knowledgeable, polite and not at all pushy (which I have sometimes experienced from letting agents in the past). Top marks for John, I hope your your service continues to be as good as John as the tenancy runs over the year.
Verified User
•
Nov 28, 2017
5.0/5
5.0/5
One of the best service.Thanks so much for everything.
Verified User
•
Nov 23, 2017
5.0/5
5.0/5
Having had a bad experience with a previous property with you I was at first reluctant to use you again. That was because the landlord ignored every issue raised and nothing ever got sorted. So glad that I did use you again! The 1st property you referred me to ticked every single box. I am so happy with my new home. Everyone is telling me how much happier and healthier I look now, even my bosses at work.
Verified User
•
Nov 23, 2017
5.0/5
5.0/5
Very pleased with the service we are receiving which is very competent.
Verified User
•
Nov 23, 2017
4.0/5
4.0/5
You say that I have been letting my property through you for a few months now. I suggest you study your records. I have let my flat continually with Allan and Bath since 1994. I make that more like 500 months!!! Yet you don't even know. I sometimes feel that the old personal care and friendly touch has gone. In the past few years numerous personell have been responsible for my account across several departments whereas everything used to be handled by one person and one department. I must say though that I am very satisfied with my current manager who has been very helpful.
Verified User
•
Nov 10, 2017
5.0/5
5.0/5
over all everyone has been very helpful and informative. Charlotte Stone has been the most helpful, informative and quick responses to questions. As well resolving issues in the house and tenants issues.
Verified User
•
Nov 9, 2017
5.0/5
5.0/5
The recent tenancy change was effected vey efficiently. A new tenant was quickly found and the credit checks etc. were carried out well.
Verified User
•
Nov 9, 2017
5.0/5
5.0/5
Very good response to any issues
Verified User
•
Oct 30, 2017
5.0/5
5.0/5
I am very pleased with the service i got. they did everything they could to make sure i got the flat i wanted and then even afterwards, they made sure i had settled in. I have had a few issues which they have gotten sorted or are in the process of sorting and i am so happy about the level of service so far! Would definitely recommend this agency to anyone! They are all so friendly and always go out of their way to accommodate you! It has been a smooth process and i couldn't be happier!
So far we have no complaints. Rent is paid on time which is pleasing. The only thing I would like is more info on any visits that have been made to the tenant and the outcome. Thank you
Verified User
•
Jan 25, 2018
5.0/5
5.0/5
I was very impressed with the service received from John (I think surname Roache), he is extremely efficient, knowledgeable, polite and not at all pushy (which I have sometimes experienced from letting agents in the past). Top marks for John, I hope your your service continues to be as good as John as the tenancy runs over the year.
Verified User
•
Nov 28, 2017
5.0/5
5.0/5
One of the best service.Thanks so much for everything.
Verified User
•
Nov 23, 2017
5.0/5
5.0/5
Having had a bad experience with a previous property with you I was at first reluctant to use you again. That was because the landlord ignored every issue raised and nothing ever got sorted. So glad that I did use you again! The 1st property you referred me to ticked every single box. I am so happy with my new home. Everyone is telling me how much happier and healthier I look now, even my bosses at work.
Verified User
•
Nov 23, 2017
5.0/5
5.0/5
Very pleased with the service we are receiving which is very competent.
Verified User
•
Nov 23, 2017
4.0/5
4.0/5
You say that I have been letting my property through you for a few months now. I suggest you study your records. I have let my flat continually with Allan and Bath since 1994. I make that more like 500 months!!! Yet you don't even know. I sometimes feel that the old personal care and friendly touch has gone. In the past few years numerous personell have been responsible for my account across several departments whereas everything used to be handled by one person and one department. I must say though that I am very satisfied with my current manager who has been very helpful.
Verified User
•
Nov 10, 2017
5.0/5
5.0/5
over all everyone has been very helpful and informative. Charlotte Stone has been the most helpful, informative and quick responses to questions. As well resolving issues in the house and tenants issues.
Verified User
•
Nov 9, 2017
5.0/5
5.0/5
The recent tenancy change was effected vey efficiently. A new tenant was quickly found and the credit checks etc. were carried out well.
Verified User
•
Nov 9, 2017
5.0/5
5.0/5
Very good response to any issues
Verified User
•
Oct 30, 2017
5.0/5
5.0/5
I am very pleased with the service i got. they did everything they could to make sure i got the flat i wanted and then even afterwards, they made sure i had settled in. I have had a few issues which they have gotten sorted or are in the process of sorting and i am so happy about the level of service so far! Would definitely recommend this agency to anyone! They are all so friendly and always go out of their way to accommodate you! It has been a smooth process and i couldn't be happier!