I have had no communication since the first couple of weeks of moving in. I assume this is normal practice as I've not rented a property before. When I did have a query re my heating, I received 2 very prompt replies

The Leaders Property Manager - Hilary - at Bromsgrove was second to none! We could not have asked for a more helpful service from all the team at Leaders and with a real personal touch too. Responsiveness to queries was almost always the same day and the well established contacts Leaders has with trades people makes the journey an easier one to take.... from one set of tenants leaving to new tenants being placed in our property. Thank you!

The property agents have been very helpful, in help me to move in to the property,

The service we received was good. We had a few minor issues, but nothing that couldn’t be sorted. The only thing that caused me a problem was the gas & electric. We moved from another property where I had a fixed term contract. I wanted to bring this with me. Leaders set up with a power and Spark. So at one point I had three companies supplying me! This took a bit of sorting and is now running smoothly. I think it would be a good idea if you ask people if they want you to sort these areas, as people may want to find better deals for themselves. Apart from that staff have always been friendly and returned calls in a reasonable time.

Great service form a very helpful and professional team, always available to discuss and questions you may have and have the answers for you. No issues with completing our move.

I've never rented before, but I found the staff at Leaders, especially Lisa, very friendly, approachable and professional. I will certainly look to use Leaders again if and when I move again.

This time it was only to renew my lease. I did not find Ryan as efficient as Hilary.

Pretty much satisfied with overall service from you. Just couple of small matters: 1. For cottage no. 2 I dont seem to receive your monthly invoice/confirmation of rent received 2.Have requested earlier copies of letting agreements for both cottages,but not received yet. Thanks Regards

Staff knowledgeable,attentive and pleasant. Gave good advice re the let and choice of tenant. Administration went smoothly. Would recommend.

Very happy with the service from leaders bromsgrove ....nice helpful team in the office ....all good!