Excellent efficient and friendly service. Nothing was too much hassle or trouble for the agent. She chased everything and got us exactly what we wanted.
Verified User
•
May 19, 2017
5.0/5
5.0/5
Gail and the staff at Leaders, Burgess Hill have looked after letting out my property for many years. The service I have received has always been excellent and very professional. Gail will always go the extra mile to make sure that new tenancies go through smoothly.
Verified User
•
May 8, 2017
4.0/5
4.0/5
Leaders have, by far provided the best service on a personal level from all the agencies I interacted with while trying to find a property. Gail and Christina have been responsive, informative and personable. I'm grateful to them for their help. I do not agree with some of the policies of the company as a whole however. The pressure to use the in-house insurance which is clearly overpriced and not necessary is underhanded. It no doubt raises significant revenue for the company. However, in a tight rental market the company uses this added pressure to comply to exploit it's customers. While I know this is fairly standard industry practise both for rental and sales it lower my view of the organisation as a whole.
Verified User
•
May 6, 2017
5.0/5
5.0/5
I have used Leaders for many years and have had a good experience, however, I have to say that in especially in the last few years, Gail and the team in B.Hill have provided excellent service and support. They have been fantastic and I totally appreciated all their help recently when trying to manage new Tennant's from overseas. I'd recommend them in a heartbeat.
Verified User
•
May 6, 2017
5.0/5
5.0/5
Gail and the rest of the team at the Burgess Hill branch have been amazing in assisting us with our new tenancy. Moving is a difficult time and Gail's help with the paperwork and any general assistance was/has been invaluable. Thanks you so much for your help. Mike and Ali.
Verified User
•
May 6, 2017
5.0/5
5.0/5
I got really good customer service from leaders Burgess Hill branch, particularly from branch manager Gail Scannell. And she helps me to sort out my requests to move into the property in Burgess Hill.
Verified User
•
Apr 13, 2017
5.0/5
5.0/5
Great service all round. I'm a very happy landlady thanks to Leaders.
Verified User
•
Apr 12, 2017
5.0/5
5.0/5
Thank you for your great kindly help . Great team & staff .
Verified User
•
Apr 11, 2017
4.0/5
4.0/5
Overall the service received from Leaders has been very good. Staff are polite and professional. The only downside to the whole process was dealing with the lettingshub. I paid hundreads in administration fees yet had to use my own time during my working hours to assist with there work - trying to gather document etc. Also, was mislead by them, and wasnt told correct information on certain occasions.
Verified User
•
Mar 31, 2017
5.0/5
5.0/5
Gail and the Leaders team were thorough, thoughtful and efficient. It was a pleasure working with them in getting my place. They also were excellent in following up on things like getting the utilities etc put into my name which was a big help. They provided top notch service throughout
Excellent efficient and friendly service. Nothing was too much hassle or trouble for the agent. She chased everything and got us exactly what we wanted.
Verified User
•
May 19, 2017
5.0/5
5.0/5
Gail and the staff at Leaders, Burgess Hill have looked after letting out my property for many years. The service I have received has always been excellent and very professional. Gail will always go the extra mile to make sure that new tenancies go through smoothly.
Verified User
•
May 8, 2017
4.0/5
4.0/5
Leaders have, by far provided the best service on a personal level from all the agencies I interacted with while trying to find a property. Gail and Christina have been responsive, informative and personable. I'm grateful to them for their help. I do not agree with some of the policies of the company as a whole however. The pressure to use the in-house insurance which is clearly overpriced and not necessary is underhanded. It no doubt raises significant revenue for the company. However, in a tight rental market the company uses this added pressure to comply to exploit it's customers. While I know this is fairly standard industry practise both for rental and sales it lower my view of the organisation as a whole.
Verified User
•
May 6, 2017
5.0/5
5.0/5
I have used Leaders for many years and have had a good experience, however, I have to say that in especially in the last few years, Gail and the team in B.Hill have provided excellent service and support. They have been fantastic and I totally appreciated all their help recently when trying to manage new Tennant's from overseas. I'd recommend them in a heartbeat.
Verified User
•
May 6, 2017
5.0/5
5.0/5
Gail and the rest of the team at the Burgess Hill branch have been amazing in assisting us with our new tenancy. Moving is a difficult time and Gail's help with the paperwork and any general assistance was/has been invaluable. Thanks you so much for your help. Mike and Ali.
Verified User
•
May 6, 2017
5.0/5
5.0/5
I got really good customer service from leaders Burgess Hill branch, particularly from branch manager Gail Scannell. And she helps me to sort out my requests to move into the property in Burgess Hill.
Verified User
•
Apr 13, 2017
5.0/5
5.0/5
Great service all round. I'm a very happy landlady thanks to Leaders.
Verified User
•
Apr 12, 2017
5.0/5
5.0/5
Thank you for your great kindly help . Great team & staff .
Verified User
•
Apr 11, 2017
4.0/5
4.0/5
Overall the service received from Leaders has been very good. Staff are polite and professional. The only downside to the whole process was dealing with the lettingshub. I paid hundreads in administration fees yet had to use my own time during my working hours to assist with there work - trying to gather document etc. Also, was mislead by them, and wasnt told correct information on certain occasions.
Verified User
•
Mar 31, 2017
5.0/5
5.0/5
Gail and the Leaders team were thorough, thoughtful and efficient. It was a pleasure working with them in getting my place. They also were excellent in following up on things like getting the utilities etc put into my name which was a big help. They provided top notch service throughout