Property Manager: Georgina In general responsive and quick to raise tenant concerns and work with me to rectify them efficiently. Willing to look into alternatives on my behalf as I live overseas.

We are extremely impressed with the service we have received from Leaders. We had originally booked to see a different flat - however Natalie went out of her way to show us a different option when we realised the one we had chosen wasn't for us. We have now moved in to the flat Natalie showed us - and it couldn't be any more perfect for us. Thank you Natalie!

We have received excellent service from Leaders Cheltenham. Our account manager Verina Smith is always very helpful if we have any queries, and will ring us back with the information, if she doesn't know the answer at the time.

I have found the Cheltenham office very helpful and prompt when I have requested advice on any matters concerning our property. Whereas I would not wish to intentionally omit anyone of the team in my feedback, (as I have found the standard of care and professionalism consistent) I have found Georgina to be a true credit to the Leaders team and would like to convey my thanks and gratitude for a job well done! Thank you.

I am kept regularly informed of my property and have found the care and management of it to be excellent.

Verina has been prompt in dealing with queries to the landlord and in organising repairs. I've felt that PB/Leaders is a very professional company and I feel safe tenanting with them.

Any issues Verina smith has been in touch quickly and resolved.

All the staff that I had met and spoke to in the leaders Cheltenham branch such as Chris, Natalie, Hayley and J Made me feel very welcome and reassured me with everything that I was worried about and unsure of. Thankyou to everyone in the Cheltenham branch for everything.

Chris gave a balanced overview of the property we were considering and after thinking about our needs and budget he suggested another option he had recently taken on and arranged immediately for a colleague to meet us at the property. The property was ideal and we were happy to go ahead with a lease immediately

Dealing with Leaders in general and Stephie Price in particular has been very easy, Stephie has been very helpful, polite and extremely efficient. I couldn't have asked for better service!