Dealt with any queries quickly and satisfactorily. Always helpful and friendly staff. Occasionally the Docusign forms were difficult to complete adequately but staff always on hand to assist.

A great comprehensive service with no hassle. Could provide more explanation on completing some of the documents, but otherwise an excellent and helpful service.

Good professional service. Rapid re letting on tenant termination. Good communication. Impressed. The only reason not 5 star is not sure of calibre/ workmanship of a tradesman that you appointed to carry out a gutter repair and no feedback following my notification to yourselves re this

We have found Leaders team to be very helpful and quite prompt in their dealings. The information they send regarding property letting, is very useful too.

Everyone so helpful with renting property. A problem with no hot water was soon sorted.

Great communication and kept the stress of selling your home to a minimum

THERE HAVE BEEN TWO OCCASSIONS INVOLVING THE 'REPAIR TEAM'. IN THE FIRST, I ASKED FOR A QUOTE FOR SOME POINTING WORK. ALTHOUGH THE BUILDER CAME REASONABLY QUICKLY, HE TRIED TO PERSUADE ME TO HAVE TWO CHIMMNEY STACKS REMOVED IN ADDITION TO THE POINTING. NEEDLESS TO SAY, I DIDN'T TAKE UP THIS SUGGESTION AND ARRANGED MY OWN BUILDER TO DO THE WORK THE SECOND OCCASION INVOLVED TV AERIAL WORK. THIS WAS DONE PROMPTLY AND SATISFACTORILY. TO SUM UP, THE REPAIR TEAM ARE QUICK TO RESPOND.AND VERY HELPFUL

Leaders have always been very helpful and good to return calls, overall service is very good.

Staff are very helpful, especially when it came to bills from old suppliers (electricity left on before I moved in). The people I dealt with were all very friendly and real, not just acting, true customer service. My only gripe was that the flat was not clean when I moved in. It wasn't pleasant seeing a nice flat with a dirty washing machine, unclean oven, dirty shower, loose toilet etc. Should be standard that these are sorted before a move in date/ first available move in date set for a time after this is possible

Please assign a single account manager for landlords - I never know who I need to speak to