Very helpful at every stage of getting my tenancy to start. very supportive, and always here to answer any questions.
Verified User
•
Sep 12, 2017
4.0/5
4.0/5
Very efficient and helpful. Sorted out our rental very quickly and with a minimum of fuss. Thank you!
Verified User
•
Aug 21, 2017
5.0/5
5.0/5
Kirsten was so helpful and kept us in the loop at all times! Lucy who was assisting with all relevant documents/dates etc was also great- very friendly and professional! a very nice experience all round
Verified User
•
Aug 11, 2017
4.0/5
4.0/5
Customer service was excellent. Lauren (and colleagues) were extremely helpful and kept us updated with all the relevant info at all the correct times. Lauren especially was very aware of our situation (we urgently needed somewhere to live!) and we were very happy to get the property we wanted and at the right time - so big thanks. The only reason I put four stars rather than five is that I was unhappy with the excessive expense. For example - paying a separate amount for my wife's reference was completely unnecessary. We've lived together for 13 years - you don't need a separate reference. Also - a "checkout charge" feels like an unnecessary rip-off, as does an extra deposit against the pet, when we're already paying a big deposit. Customer service - excellent. Leaders pricing - excessive. Thanks!
Verified User
•
Aug 9, 2017
5.0/5
5.0/5
All my contact with the team has been fantastic. Well happy with the service.
Verified User
•
Aug 9, 2017
5.0/5
5.0/5
Always very helpful, quick to response to ant questions.
Verified User
•
Jul 28, 2017
5.0/5
5.0/5
Lauren has been really helpful at every levels , very professional , since visiting the flat till the after care and made sure everything went smoothly for me .
Verified User
•
Jul 26, 2017
5.0/5
5.0/5
Hi We moved into our property on June 24th this year and all through the process of our letting Leaders were very friendly, professional, and very informative to every stage that was happening. The staff at the East Grinstead branch were fantastic and I wouldn't hesitate to recommend them. Tony
Verified User
•
Jul 10, 2017
4.0/5
4.0/5
Ingrid provided us with an excellent, polite and speedy service. She dealt with the situation professionally and with care, making sure the plumber was contacted to get the problem fixed as soon as feasibly possible!
Verified User
•
Jun 4, 2017
4.0/5
4.0/5
Dear Alex, About Leaders staff I have only good words. They were trying to solve all things in a very professional way. Thank you, Rodica
Very helpful at every stage of getting my tenancy to start. very supportive, and always here to answer any questions.
Verified User
•
Sep 12, 2017
4.0/5
4.0/5
Very efficient and helpful. Sorted out our rental very quickly and with a minimum of fuss. Thank you!
Verified User
•
Aug 21, 2017
5.0/5
5.0/5
Kirsten was so helpful and kept us in the loop at all times! Lucy who was assisting with all relevant documents/dates etc was also great- very friendly and professional! a very nice experience all round
Verified User
•
Aug 11, 2017
4.0/5
4.0/5
Customer service was excellent. Lauren (and colleagues) were extremely helpful and kept us updated with all the relevant info at all the correct times. Lauren especially was very aware of our situation (we urgently needed somewhere to live!) and we were very happy to get the property we wanted and at the right time - so big thanks. The only reason I put four stars rather than five is that I was unhappy with the excessive expense. For example - paying a separate amount for my wife's reference was completely unnecessary. We've lived together for 13 years - you don't need a separate reference. Also - a "checkout charge" feels like an unnecessary rip-off, as does an extra deposit against the pet, when we're already paying a big deposit. Customer service - excellent. Leaders pricing - excessive. Thanks!
Verified User
•
Aug 9, 2017
5.0/5
5.0/5
All my contact with the team has been fantastic. Well happy with the service.
Verified User
•
Aug 9, 2017
5.0/5
5.0/5
Always very helpful, quick to response to ant questions.
Verified User
•
Jul 28, 2017
5.0/5
5.0/5
Lauren has been really helpful at every levels , very professional , since visiting the flat till the after care and made sure everything went smoothly for me .
Verified User
•
Jul 26, 2017
5.0/5
5.0/5
Hi We moved into our property on June 24th this year and all through the process of our letting Leaders were very friendly, professional, and very informative to every stage that was happening. The staff at the East Grinstead branch were fantastic and I wouldn't hesitate to recommend them. Tony
Verified User
•
Jul 10, 2017
4.0/5
4.0/5
Ingrid provided us with an excellent, polite and speedy service. She dealt with the situation professionally and with care, making sure the plumber was contacted to get the problem fixed as soon as feasibly possible!
Verified User
•
Jun 4, 2017
4.0/5
4.0/5
Dear Alex, About Leaders staff I have only good words. They were trying to solve all things in a very professional way. Thank you, Rodica