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Ben and the team at leaders Constantly give a high standard of service.

Very helpful staff

Leaders found a good tenant quickly, and the rent was negotiated successfully. No unexpected charges shown on the first statement. We got on well with the letting manager and felt she was trustworthy and attentive. Some things we asked for and agreed with the letting manager were not followed through (by her team). These were to do with sending us paper copies of documents and were not in the long term of real consequence. We did not see evidence of the system by which we would be automatically notified by email if a viewing was arranged. I understand that the system needs to be implemented fully e.g. with further training. We now have a tenant who seems to have settled in so this is not a live issue, though may of course arise in the future.

Ben and his team dealt with all the letting process in a very professional way. We have used the same letting agent for over the last ten years and have always been satisfied with the service received,

Leaders have an excellent team. The property manager Deborah is always very helpful and she provides an excellent service.

Overall the level of service has been good. My only issue has been with when our main point of contact has been on leave we are not aware and no one picks up correspondence sent in the interim. This becomes frustrating and I only discover that she is in fact away when I eventually call the office and am told. Those covering also seem unable to pick up on matters pertaining to our property.

Thank you for such good support and service throughout what ended up as being a rather prolonged and traumatic ordeal ! Great professionalism , good communication and a lot of work obviously going on behind the scenes on my behalf... thank you.

Hi, The service that I have received from the Leaders agency has been great so far. Catherine who is the person who looks after my property is really friendly and I appreciate when she readily helps out with any issues that I have.

Great professional service