I was referred to Leaders through a friend and even though they were not the most local estate agent, they did a great job of marketing my place. I found their staff to be welcoming, friendly and enthusiastic, and most importantly they were really thorough with everything. Compared to the other estate agents I spoke to, Leaders were the least pushy and 'salesy' of the lot, and I found them to be very down-to-earth. They also sourced a tenant for me quicker than expected, so I'm really happy with the service I got.
Verified User
•
Dec 10, 2015
4.0/5
4.0/5
I have found working with Leaders of Forest Hill very easy, the team clearly understand their market and have proven themselves to be very supportive during the process of getting new tenants into my rental property. Only minor errors in an invoice raised and around the timely transfer of some billing responsibilities have prevented me from scoring an Excellent.
Verified User
•
Dec 8, 2015
5.0/5
5.0/5
I have been using Leaders for many years now. They are helpful, friendly and professional. I've found them to often go beyond what one would expect from an agent, to deliver a superlative service to both me and my tenants. They have lots of competition in the lettings market but I think they stand head and shoulders above the rest.
Verified User
•
Dec 8, 2015
4.0/5
4.0/5
Great service throughout, we are very pleased with Selwyn and Leaders Firest Hill. It would be 5 stars if we were actually given the keys in the property, and informed about some important details (entry phone operation, lack of TV aerial etc). I have found the use of electronic documents very time efficient and user friendly. Overall experience with Leaders was very professional and assured me that any future problems that may arise will be dealt in similar manner. Hope the good tenant-agency relationship will continue during our contract with Leaders.
Verified User
•
Dec 7, 2015
4.0/5
4.0/5
We were helped quickly and smoothly through with securing and signing for our flat with the hard parts being taken care of.
Verified User
•
Dec 2, 2015
5.0/5
5.0/5
Every stage of the process from viewing the property to moving in was effortless and efficiently handled by Selwyn and his colleagues at Leaders Forest Hill.
Verified User
•
Dec 2, 2015
5.0/5
5.0/5
All contact has been clear and concise. Issues have been dealt with quickly and communicated to me in a very effective manner. I would always recommend Leaders to any contacts thinking of renting out their property. regards,
Verified User
•
Nov 30, 2015
5.0/5
5.0/5
Is little more feedback would have bee good but apart from that I think your sales and lettings team are excellent.
Verified User
•
Nov 30, 2015
5.0/5
5.0/5
Leaders has fully managed my property for several years. They have been very efficient and given me peace of mind while I lived overseas. I was very happy with the management of a changeover of tenants recently. The agent, Selwyn Pachelo, in Forest Hill, communicated promptly regarding each viewing and reported back with detailed information afterwards. New tenants were quickly found and were able to move in when the others left. I was pleased with the new rent.
Verified User
•
Nov 23, 2015
5.0/5
5.0/5
The whole process of finding a new tenant, checking out the old tenant, and addressing maintenance matters during the very short gap between the two was handled most efficiently and courteously by all your involved staff. Thank you for making it all so stress free.
I was referred to Leaders through a friend and even though they were not the most local estate agent, they did a great job of marketing my place. I found their staff to be welcoming, friendly and enthusiastic, and most importantly they were really thorough with everything. Compared to the other estate agents I spoke to, Leaders were the least pushy and 'salesy' of the lot, and I found them to be very down-to-earth. They also sourced a tenant for me quicker than expected, so I'm really happy with the service I got.
Verified User
•
Dec 10, 2015
4.0/5
4.0/5
I have found working with Leaders of Forest Hill very easy, the team clearly understand their market and have proven themselves to be very supportive during the process of getting new tenants into my rental property. Only minor errors in an invoice raised and around the timely transfer of some billing responsibilities have prevented me from scoring an Excellent.
Verified User
•
Dec 8, 2015
5.0/5
5.0/5
I have been using Leaders for many years now. They are helpful, friendly and professional. I've found them to often go beyond what one would expect from an agent, to deliver a superlative service to both me and my tenants. They have lots of competition in the lettings market but I think they stand head and shoulders above the rest.
Verified User
•
Dec 8, 2015
4.0/5
4.0/5
Great service throughout, we are very pleased with Selwyn and Leaders Firest Hill. It would be 5 stars if we were actually given the keys in the property, and informed about some important details (entry phone operation, lack of TV aerial etc). I have found the use of electronic documents very time efficient and user friendly. Overall experience with Leaders was very professional and assured me that any future problems that may arise will be dealt in similar manner. Hope the good tenant-agency relationship will continue during our contract with Leaders.
Verified User
•
Dec 7, 2015
4.0/5
4.0/5
We were helped quickly and smoothly through with securing and signing for our flat with the hard parts being taken care of.
Verified User
•
Dec 2, 2015
5.0/5
5.0/5
Every stage of the process from viewing the property to moving in was effortless and efficiently handled by Selwyn and his colleagues at Leaders Forest Hill.
Verified User
•
Dec 2, 2015
5.0/5
5.0/5
All contact has been clear and concise. Issues have been dealt with quickly and communicated to me in a very effective manner. I would always recommend Leaders to any contacts thinking of renting out their property. regards,
Verified User
•
Nov 30, 2015
5.0/5
5.0/5
Is little more feedback would have bee good but apart from that I think your sales and lettings team are excellent.
Verified User
•
Nov 30, 2015
5.0/5
5.0/5
Leaders has fully managed my property for several years. They have been very efficient and given me peace of mind while I lived overseas. I was very happy with the management of a changeover of tenants recently. The agent, Selwyn Pachelo, in Forest Hill, communicated promptly regarding each viewing and reported back with detailed information afterwards. New tenants were quickly found and were able to move in when the others left. I was pleased with the new rent.
Verified User
•
Nov 23, 2015
5.0/5
5.0/5
The whole process of finding a new tenant, checking out the old tenant, and addressing maintenance matters during the very short gap between the two was handled most efficiently and courteously by all your involved staff. Thank you for making it all so stress free.