I have been using Leaders to rent out my four b.t.l. properties for over 4 years now and since day one they have been amazing. Organised, professional, high level of service, I could not have wished for a better service in any aspect and this has allowed me to live my life, work etc. without the rental properties impacting on it. There is no question that I would and always do recommend Leaders for property lettings.

Always receive prompt and excellent service from the team managing our property.

Very friendly and professional service

Good, professional service.

The staff are extremely professional and pleasant to work with.

Fast and efficient service. The best company we have dealt with while living in the UK.

Always helpful professional and smiling

Great service, Steve at Hove especially helpful in finding a new home.

The introduction service was satisfactory on letting and the tenancy documentation is to a high standard. The disappointment was the Inventory and Schedule of Condition. It was merely an inventorised list of finishes and fixtures and fittings. There was no qualitative standard mentioned - the inspector always used to comment on the state of repair and decorative standard. This renders the document fairly worthless if it needs to be relied upon in the event of dispute and one then only has recourse to photographs, most of which are too distant. I pointed this out to the section responsible and offered to lend my advice freely (as a retired chartered surveyor) but heard nothing more. This aspect needs improvement.

We have been Landlords with Leaders for 16 years and have known nothing but superb service and professional help. With up to 5 properties under management at various times there have been issues with tenants, which have all been very well handled at all times. Excellent staff.