Good standard of service and the tenancy agreement documentation is the best I have found. It is sometimes a bit tricky dealing with different offices when you have met and know the team in one particularly well but no-one in the other ones (prefer to have 1 or 2 liaison points only). There is room for improvement with the standard of the Inventory/Schedule of Condition (can help if you wish). Otherwise pleased with the overall experience.

Good service. Payments always on time. Staff well informed.

Leaders were exceptional when we took the lease on our flat. The girls in the Hove office are really freindly and helpful. The service is really professional with a lovely personal touch. Highly recommend using them if you need a rental in Brighton and Hove. We will consult them when we are ready to buy.

Great service Professionalism at its highest

Joanne and her team at Lettings, and Nigel and his team at Management have provided us with first class service with emails answered by return, requests to phone us back, sorting out difficult neighbour issues with our tenants etc etc

Very efficient and personable team. Paperwork is clear and not onerous. Sound advice and support

recently started renting a new property with leaders staff were helpful and friendly during whole moving in proccess

My property was re let without any problems at all. A new tenant was found and in place with a gap of two weeks which allowed me to carry out remedial repairs. A smooth transition with no fuss, and kept fully informed of the progress.