I found your service in Kelvedon excellent, however having your management service for let properties in another area and managed by people who do not know the property proved unsuccessful, The office in Kelvedon has first hand knowledge of the properties and their history in the area spanning over many years, and this knowledge would provide an excellent localised property management service. As an owner of a other let properties managed my other agents I also find the delay in the rent being transferred to me unnecessary this does not occur with other agents where to rent is transferred on the day of receipt. I hope this is helpful with regard to improving service. I would not hesitate to recommend Kelvedon office to anyone wishing to find a tenant or sell a property
Verified User
•
Oct 10, 2017
5.0/5
5.0/5
The team in Kelvedon have been brilliant, attentive, professional and always been willing to help. I would not hesitate to recommend.
Verified User
•
Oct 10, 2017
5.0/5
5.0/5
Absolutely brilliant service, kept us up to date regularly would recommend definitely, the estate agents selling our house were awful so was great to be kept up to date by Leaders about our chain
Verified User
•
Oct 9, 2017
4.0/5
4.0/5
Good professional service. Fees seem high compared to the rest of the market.
Verified User
•
Apr 12, 2017
5.0/5
5.0/5
Very Good. Nothing seems to be too much trouble. Thanks.
Verified User
•
Apr 1, 2017
4.0/5
4.0/5
I like the personal touch. Becoming part of Leaders has lost some of the small service orientated focus company Allen used to have. Going through switchboards, new contracts, electronic sign documentation which hasn't worked seamlessly for me. I work in technology so it should be easier. Still good local branch service, don't let it be too much eroded.
Verified User
•
Mar 27, 2017
5.0/5
5.0/5
Very professional and friendly service. Always willing to help or give advice. Led us through the whole rigmarole of renting out a property. Thoroughly recommended. Many thanks to Les and the Kelvedon office.
Verified User
•
Mar 1, 2017
4.0/5
4.0/5
Only used for letting not managed. Letting went well.
Verified User
•
Feb 27, 2017
4.0/5
4.0/5
Overall very pleased though I have an observation. A couple of times I have responded to a query from the Leaders office in Colchester which has then been chased up by the Kelvedon office asking for a response apparently not received. This makes me think that there can be a lapse in communication between the two offices and I'm not always sure who I am actually dealing with.
I found your service in Kelvedon excellent, however having your management service for let properties in another area and managed by people who do not know the property proved unsuccessful, The office in Kelvedon has first hand knowledge of the properties and their history in the area spanning over many years, and this knowledge would provide an excellent localised property management service. As an owner of a other let properties managed my other agents I also find the delay in the rent being transferred to me unnecessary this does not occur with other agents where to rent is transferred on the day of receipt. I hope this is helpful with regard to improving service. I would not hesitate to recommend Kelvedon office to anyone wishing to find a tenant or sell a property
Verified User
•
Oct 10, 2017
5.0/5
5.0/5
The team in Kelvedon have been brilliant, attentive, professional and always been willing to help. I would not hesitate to recommend.
Verified User
•
Oct 10, 2017
5.0/5
5.0/5
Absolutely brilliant service, kept us up to date regularly would recommend definitely, the estate agents selling our house were awful so was great to be kept up to date by Leaders about our chain
Verified User
•
Oct 9, 2017
4.0/5
4.0/5
Good professional service. Fees seem high compared to the rest of the market.
Verified User
•
Apr 12, 2017
5.0/5
5.0/5
Very Good. Nothing seems to be too much trouble. Thanks.
Verified User
•
Apr 1, 2017
4.0/5
4.0/5
I like the personal touch. Becoming part of Leaders has lost some of the small service orientated focus company Allen used to have. Going through switchboards, new contracts, electronic sign documentation which hasn't worked seamlessly for me. I work in technology so it should be easier. Still good local branch service, don't let it be too much eroded.
Verified User
•
Mar 27, 2017
5.0/5
5.0/5
Very professional and friendly service. Always willing to help or give advice. Led us through the whole rigmarole of renting out a property. Thoroughly recommended. Many thanks to Les and the Kelvedon office.
Verified User
•
Mar 1, 2017
4.0/5
4.0/5
Only used for letting not managed. Letting went well.
Verified User
•
Feb 27, 2017
4.0/5
4.0/5
Overall very pleased though I have an observation. A couple of times I have responded to a query from the Leaders office in Colchester which has then been chased up by the Kelvedon office asking for a response apparently not received. This makes me think that there can be a lapse in communication between the two offices and I'm not always sure who I am actually dealing with.