The overall service has been very good. There have been hiccups along the way, but these came about through issues with tenants, so I can't hold Leaders responsible at all.

Very friendly staff and efficient service. Highly recommended!

Everything went very smoothly and we had no problems so thank you for everything!

Myself and my partner are very happy with the service you have provided to us. You are very fast in arranging repairs which I am extremely grateful for. Whenever we contact your offices everyone is always so polite and accommodating and we never feel like we are putting you out. Thank you for everything

All the staff at the Kingston branch are very helpful and go the extra mile.

We had good and prompt communication and service throughout our time so far with Leaders.

Luke was professional, yet friendly throughout the process. Thanks for your help with the transition

Good at tracking the status of lease agreements and communicating back to me. Take the initiative in securing good tenants and processing the paperwork via the electronic medium of Docusign. Can be too contractual at times and lacks the personal touch that clients and tenants expect as part of the relationship. It is a people centred business after all! Multiple contacts tend to confuse and a single point of contact would always be my preference. You get a good fee even for the tenant finding only service and I would expect occassionally for you to go the extra few yards to make sure all parties are bedded down comfortably at the start of a tenancy.

I've personally found leaders very helpful, we've had a few minor issue with the flat, and you guys are normally very quick to resolve them (Apart from my new chest of draws that i'm still waiting for....since last year) I'm currently happy, and i hope this level of good service continues. I would also like to personally thank Hannah from the Kingston store as shes been our main point of contact.

Approachable, helpful and reliable