I am very impressed with the efficiency and how quick they were to service my needs in regards to the property, excellent service, one of the best agencies, happy tenant :)
Verified User
•
Oct 27, 2015
4.0/5
4.0/5
Good service but I do not like the fact that I am charged a fee every 6 months when a new tenant moves in or when the existing tenant decides to prolong their tenancy. At least I think I should receive a special rate as there is very little to do especially in the case of a tenant remaining on. Please review this.
Verified User
•
Oct 27, 2015
4.0/5
4.0/5
Generally I am happy with all of the dealings I have had with the agency so far however I would comment that the agency could be more transparent with the cost of applying for and renting properties so that it is clear exactly how much money is needed at the beginning of the process.
Verified User
•
Oct 27, 2015
4.0/5
4.0/5
Does a good job
Verified User
•
Oct 27, 2015
5.0/5
5.0/5
Really good service from the team - always helpful Occasionally the processes are opaque but the team explain them well Sarah Boyle is particularly helpful
Verified User
•
Oct 27, 2015
5.0/5
5.0/5
I have been very satisfied with the way you always inform me about what is going on and when i have to phone you your always helpful
Verified User
•
Oct 27, 2015
5.0/5
5.0/5
Verified User
•
Oct 27, 2015
5.0/5
5.0/5
Excellent proactive customer service. Fantastic level of engagement with comprehensive record of all communications
Verified User
•
Oct 26, 2015
4.0/5
4.0/5
I am very happy with the service received before, during and after signed the tenancy agreement. The service has been very professional and timely. In overall good agency.
I am very impressed with the efficiency and how quick they were to service my needs in regards to the property, excellent service, one of the best agencies, happy tenant :)
Verified User
•
Oct 27, 2015
4.0/5
4.0/5
Good service but I do not like the fact that I am charged a fee every 6 months when a new tenant moves in or when the existing tenant decides to prolong their tenancy. At least I think I should receive a special rate as there is very little to do especially in the case of a tenant remaining on. Please review this.
Verified User
•
Oct 27, 2015
4.0/5
4.0/5
Generally I am happy with all of the dealings I have had with the agency so far however I would comment that the agency could be more transparent with the cost of applying for and renting properties so that it is clear exactly how much money is needed at the beginning of the process.
Verified User
•
Oct 27, 2015
4.0/5
4.0/5
Does a good job
Verified User
•
Oct 27, 2015
5.0/5
5.0/5
Really good service from the team - always helpful Occasionally the processes are opaque but the team explain them well Sarah Boyle is particularly helpful
Verified User
•
Oct 27, 2015
5.0/5
5.0/5
I have been very satisfied with the way you always inform me about what is going on and when i have to phone you your always helpful
Verified User
•
Oct 27, 2015
5.0/5
5.0/5
Verified User
•
Oct 27, 2015
5.0/5
5.0/5
Excellent proactive customer service. Fantastic level of engagement with comprehensive record of all communications
Verified User
•
Oct 26, 2015
4.0/5
4.0/5
I am very happy with the service received before, during and after signed the tenancy agreement. The service has been very professional and timely. In overall good agency.