The service has been great you are just a phone call away and I get all the help that I require. Thank you

I have to say that the services I get/got from Leader's is second to none. Heating needed fixing, it was done within 24 hours.

I am very happy whit everything you offer me

I've been happy with Leaders as a letting agent, any maintenance issues have been dealt with well. My one reservation is that I feel the agency fees were excessive and would in fact put me off renting through leaders again in the future. Frankly I don't understand the need for leaders to occupy expensive city centre retail units which must drive up the fees when a simple office in a lower cost area would suffice.

From viewing our property through to moving in, Leaders have been a great help. Always quick to respond to any queries we have had. Special thanks to Tom for helping us get set up in our new home!

Letting was completed efficiently and with expedience. I had never rented a property and was overwhelmed by all paperwork ...but it was all fine and I was able to do everything without having to go back and forth to the office. Staff have all been very courteous and friendly.

Initially I found the flurry of emails quite overwhelming, and some seemed to ignore my previous replies. However, going to the office to collect the keys was a warm friendly, smooth process and we left happy. Since moving in we have been extremely impressed with the speed and efficiency of responses to requests to fix any issues.

Everyone is kind and responsive. Problems are resolved quickly and efficiently.

Good at finding new tenants,not so good at communicating over issues that crop up.

I have been totally satisfied with the service thus far.The few initial problems I had were rectified speedily and proficiently.I would also say that I am very impressed that you on behalf of Leaders have sort my views on your service !