We feel that possibly some of your services need a bit of a tweak, like, pre march-out cleanliness inspections of properties, this would have probably saved us so much heartache, expecting the property to be clean and ready for occupation when in fact the whole place needed to be thoroughly cleaned throughout.

Leaders is a professional agency that tried every possibility so that their customer, myself, would be satisfied in the end.

I am very happy about Leaders! You are doing a good job! :)

Excellent efficient service, always willing to help, advise and sort out any problems. Properties filled quickly, what more could an landlord want.

Nice and easy to get things sorted ready to move in apart from the credit checks. I do not have any loans or credit as I own my own home. This caused a panic in the days before I was due to get possession. After that was sorted out by me paying the first 6 months rent up front everything else was fine.

Great service whenever I phone/email. Helpful, speedy, polite & knowledgeable staff

I know it's not your fault and more the landlords but the list of repairs I have informed you about are still ongoing and getting worse. With my tenancy coming up for renewal it would be nice to know if the list will be getting done.

Been very helpful to date. Answered any emails quickly and kept me up to date with queries if they could not be answered straight away.

I've been letting my property's since 1999 and have always have excellant service from the Leaders team at the North End branch very proffesional their name says it all.

Fine, professional, organised, up to date with rents that can be achieved. Suggested improvement would be if I get through on the phone to the wrong people I could be re-directed rather than having to call back.