Very professional organization, very helpful, would recommend

Service seems to have deteriorated a bit since Leaders took over from IMS, staff I have spoken to seem more stressed since the change My property check report didn't pick up on a missing kitchen cupboard door. Tenant seems relatively happy though and rent is collected on time

Good service but some times tricky to get through on the phone.

Mostly good. A little concerned over the maintenance call out at £55. Been caught a couple of times.... no or very little work £55+VAT! Quality of gas safety check. Found an electrical fault a few weeks after an inspection. If the unit had been taken out and inspection done properly the exposed/burnt cable would have been seen. Sean aware at the time.... I left him wit the cable.

Apart from a small problem in trying to sort out a gas safety certificate, service so far has been very good.

Your service is great but over the years if we have asked for things to be done it has taken the landlords a long time to respond

There seems to have been a smooth transition probably due to the fact the staff have stayed the same. All well so far.

We are happy with the quick efficient service give to us and have settled in without any problems.