Hi Steph..The staff are all very helpful and pleasant to deal with and my interactions with yourself have always been very positive on the occasions when we have met. As a new purchaser and Landlord in January 2017 I did feel at little surprised that the present tenant ( via Leaders ) did present a list of mainly small items,excepting the absence of a Landing Light for me to look at as an incoming new landlord.He had been a tenant since May 2016 under the previous owner Sam and upon request Leaders had no record of the tenant raising any of the items on his " attention List "before with yourselves under Sams ownership.The obvious note is that the tenant would have not had a Landing Light for the previous six months..and there have been a lot of dark nights between May-December yet it only gets flagged up in December when the sale was ongoing and not completed until 7th January 2017. Sam was able to sell without having to address these points. It seems that it has fallen to me to ,potentially , sort it out now as the new landlord.Some of the list items are minor but the tenant not knowing where the mains water stop-cock is located and the absence of a Landing light are the two main items on his wish list. Steph would you be able to consider an extension of my charge " free " period for and extra month as it looks like I will need the services of an electrician to provide a landing light and the associated work involved ?It would help mitigate the extra costs involved so early in me becoming a new,first time,landlord with yourselves.This reply is well on it's way to becoming a short story.I am otherwise happy.Kind regards

Very professional approach, made things straightforward and went the extra mile to help. Definitely a cut above the rest

Your accessibility is fab, whether its by phone or email. Your website is really good because of the link to be able to pay the rent prior to sorting out standing orders, it was so quick and easy. Staff are friendly and helpful. I am enjoying my tenancy. Thank you :-)

Very pleased with the service given all members of the team were very helpful. Always greeted with a smile.

Generally dealings are friendly, professional and ethical.

I am very pleased with the service I received. Very professional, quick and efficient. I am extremely satisfied and love my new home. Thank you Leaders. I will definitely recommend Leaders to all my friends.

Leaders in Quorn are a highly professional letting team who I would recommend to anyone who has property to let. They constantly keep you up to date with the entire letting process. Great team, many thanks

I am very satisfied with the service that I have received from Leaders throughout my experience of finding and subsequently renting a property. I have been through a very traumatic separation and have no experience of the rental market. The staff at Leaders have at all times been courteous and helpful throughout. The only criticism that I have is a lack of flexibility in relation to the documents required by yourselves before confirming the tenancy. I was unable to return to my home to retrieve personal documents and only had my driving licence. My son intervened and a more senior member of staff agreed to accept a letter from my employer. This could have been dealt with a bit more sensitively but that apart, the service has been excellent. Repairs have been dealt with promptly also. Staff are at all times pleasant and helpful.

Good and friendly service - incredibly patient with me as this was my first proper tenancy, everything was explained and I didn't feel left in the dark.

Great follow up,service keeping me informed at all times as to how the tenancy would work. My only reservation is the utility companies the agency uses send too many emails and confuse the issue if I am using my own choice.