They have finally found us the perfect property for me and My family for which we are very greatful for,the team all pulled together to help me and my family we couldn’t of asked for anything more. The team at Rustington were quick to respond and assist to my every need , I would like to particularly thank sue at Rustington for her professionalism and assistance in handling the check out process of our last property,in fact sue has been amazing kind and thoughtful the whole process a credit to you and your store . Also like to thank Jessica and sally for making this move possible we are very happy in our new home and our children love it without your both this wouldn’t of happened so thankyou once again . The the only downside and stressful part which I feel could be better is the referencing side of things . Whilst this time it was a smoother transaction than the last I just find having to chase around the day before for a further signature from my guarantor a bit frustrating it’s the last thing I wanted to have to do specially as some guarantors aren’t easiley available like mine . The positive side of the referencing was completing it all on line and not having to book in a long appointment to do the paperwork on moving day a much better process

excellent service - no complaints - BUT i will be an unhappy customer if you send me a load of emails. When i need you i will be in contact, you have done what is required to hook me as a client so please dont spoil it by sending me unwanted emails. Thanks Ian

My first experience of searching for a rental property and Leaders made it easy.

Still nothing done about a problematic outside street light thats been complained about several times.

The service we had when renting our property was excellent. We have not made any further contact since as all is well thank you !

As a landlord with 2 properties with you, we have received excellent customer service all round for the last 10 years.

excellent service has been for years now really top notch

All was handled with care & me completely understanding what was going on . The staff in the Littlehampton office with even other questions I had. Letter when a hiccup went on all hands on deck and sorted. The hiccup not being of your doing. The only bad experience I had was when I was leaving the office with my completed paperwork & all paid up & happy . Some woman walked in part of a team I had not been involved with, she made no greeting of morning but just wanted to know had I paid? I found this very insulting & told her I was not in the habit of walking away from anything without paying. Don't think this was good policy if you want recommendations in the future. I can reassure you I will only return because of the staff in the office at the time & not if I had had the attitude from this lady in the beginning.

Very pleased with the service, it was a traumatic time for me moving and such a huge step. But Leaders were very understanding and helped me feel feel more settled, i saw the house a number of times. I am so happy in my new home

Very professional service, just the right level of contact. We look forward to acquiring other properties for Sally and the team to manage