Couldn’t have been happier with the service received today from both Rebecca who was very understanding on the phone and extremely efficient in having our issue resolved and the handyman sent out. Thank you.

Good service. Regular property reviews. Good repair team

Have used Leaders for over five years on a few properties, excellent service from Leaders again, tenant found very quickly.

I am your customer since the Leaders took over the management. I have no complaints to report so far and very happy with service I am getting from all the people involved in letting and management.

I have just brought a flat thourgh leaders Southampton and had excellent service thay kept me updated with progress answered all my questions ASAP and were very nice people to do business with. Rachel was great.

Generally very helpful and professional staff. After moving in, had to chase up a few problems regarding missing keys, but after some initial difficulties in getting hold of the right person the problem was finally solved. One member of sales staff seemed a little upset that I had popped into the main branch to chase up the problem - given my otherwise excellent experience, I can only think he had been having a bad day up to that point.

Very cordial and fuss free experience

Professional and Re-active service experienced within a short timeline when dealing with Emily in the Property Management Team in Southampton with issues of concern on a new tenancy. Thank you for your assistance and personal attention to aim to resolve. Very much appreciated.

Generally happy, although someone at Leaders informed Waterboard that my tenant had changed in June (this was wrong) resulting in a large bill generated for a person who was not resident at the property, and which resulted in a problem for my tenant (who left in September) who was then presented with an unexpected bill.

Your processes are working well. Reaction to any problems I have had has been very good. I really appreciate the efforts you made to relet my property promptly.