A professional and proficient residential property group with whom I have worked, and in whom I've had confidence, for over 16 years. Their considerations and support to both landlords and tenants are second to none. Thank you.

This review relates to the recent renewal of the lease for a further 12 months. I understand that there is a new system based in a central hub. The process did not start as efficiently as previously when the St Albans branch used to contact the tenant 2-3 months before the lease was due to expire to determine the tenant's plans after the expiry date. In this case I called the branch about 2 months before the expiry date. Initially the branch told me that the hub would be in contact, possibly as late as one month before expiry. This was not acceptable to me as it increases the risk of a longer void period if the tenant planned to move out. However the branch manager got involved and we reverted back to the previous timescales of contacting the tenant, determining the tenant wished to extend, promptly issuing the renewal agreement, chasing the tenant for signature and the agreement was completed one month before the expiry date thereby achieving certainty about the future. In summary therefore - poor start, great finish, overall good result. Thank you and with special thanks to David.

V friendly staff. Professional and knowledgeable. Paperwork etc made easier. Good direct line for landlords. Always helpful. Thank you

Efficient and easy to deal with. Uncomplicated and responsive.

My experience with Leaders was very good. I have not generally had good experience with estate agents in the UK but the team at Leaders were professional and good to work with. Very responsive on the phone or to emails and knowledgeable when showing properties. Happy to recommend them.

This review right now, is based on the prompt reaction Leaders gave me regarding some problems I had in the flat. Great thanks, Leaders St Albans

Very professional approach

Very happy with the speed you're working with, the responsiveness and commitment. There's only one issue at my property that I wish was not there, but I trust it will be resolved soon. It is reassuring and gives me piece of mind to be renting via a reliable agency. Thank you.

Great service. The staff are polite and efficient. I can not fault the system.

I have been using Leaders St. Albans for over 10 years to fully manage a property I have in the town. In that period I have not had one issue, one thing to complain about or anything else. The service has been truely excellent every step of the way.