The person we deal with at Leaders is excellent. Prompt, efficient and likeable. We trust this person and have done for a few years now. Since Leaders took over the company we feel though that it has gone 'corporate' and as a company ( not our person) has become impersonal. We have experienced this before when our local provider in the West Country was taken over by a national company. We parted with them not long after. Thank heaven Leaders are not them !

The initial service has been good, We are just awaiting a meeting with Michelle to discuss some problems in the property.

My property was let smoothly with no fuss.

Leaders offers an excellent service at a very reasonable cost. My account manager Bertie Fenner is a wonderful link between my tenant and myself and cares for both our needs with understanding and speed. She takes all the worry out of being a landlord and she's worth every penny of Leader's very reasonable fee.

After a "slow" start, involving slow response because of staff changes and prospective tenancies that didn't work out, things have settled down. Leaders found what appear so far to be responsible tenants; the tenants identified some repairs that needed to be carried out, all of which have been completed.

Good response to maintenance issues

Leaders have been great! When we have had any queries everyone has been really helpful. The tenancy was processed quickly and efficiently.

I'm very happy. The team is very helpful and friendly.

I feel I can rely on the company to make sure I am compliant with all legislation and the ensure my property is well maintained. Communication is good.

I prefer to speak to someone or have direct contact with a local manager should there be any issues causing concern