Excellent

Overall quite efficient, but maybe one too many automated processes. 'One fits all' is not a thing and leads to the company having to deal with more enquiries than necessary.

Any issues regarding the property have been resolved quickly. Good communication from leaders and friendly, helpful staff.

The Leader team are very pleasant people and extremely helpful, a pleasure to deal with. There have been a couple of issues since taking up our tenancy with lack of communication around third parties coming to the house but these have been discussed and I am confident there will not be future problems

The Leader team are very pleasant people and extremely helpful, a pleasure to deal with. There have been a couple of issues since taking up our tenancy with lack of communication around third parties coming to the house but these have been discussed and I am confident there will not be future problems

Your service in dealing with a replacement tenant recently was very satisfactory. There appears to be a lack of general informative correspondance through the change process. Also having spoken to you and subsequently sent in a letter regarding charges on our invoices that should not have been included there has been no acknowledgement/explaination or apology except for refund invoices. In this day of electronic communication it is not difficult to send correspondance.

Professional and friendly service, very approachable and informed.

Whenever I have been in touch someone has always got back to me very quickly to answer my queries

Very good service, helpful and informative every step of the way. We are very pleased.

The professional, reliable and friendly service offered by Leaders' staff in Tonbridge takes the pressure out of being a landlord.