The initial viewing of the house was wonderful when I made initial contact the viewing and the telling us we can have it the customer service was excellent but as soon as we had paid out admin charge it was impossible to speak to someone and when we had questions no one could answer then and there a call back was always promised and never came we got offered 2 moving date options which wasn't the one advertised then we advised of one and Waited 3 weeks even when chasing too hear back.saying that's ok. The day of.moving we had the most.amazing service from a lady called Kathryn who couldn't have done a better job.

Hi, All over the last year has been good. haven't had any real issues to see how you do but maybe that reflects the good quality of the property you let to me. thanks !!!!

Service has been excellent. We have a very good relationship with Rob, who always works in a professional but pragmatic (very important) manner

The staff at Leaders in Witham have been very helpful and found me some great tenants.

Russell was absolutely outstanding and a real credit to his team and truly has his customers at the centre of all he does. He is an excellent advocate for his company and whenever I sell a house I will be coming straight to him.

An efficient if somewhat cold blooded service after the take over. Some of the new people appear to been trained by robots.. Trained from scripts and respond with scripts. More people skills training might help? Always : Grateful thanks to Russell and Robert;

Excellent service, kept informed on a regular basis and very quick to respond to any queries.

The team gave good advice and answered my questions throughout the process of selling my home. The process took an awfully long time but that was due to the sellers' agent. Leaders, and in particular, Russell and Ian, did everything possible to keep the process moving. Also, Rob provided excellent support throughout the entire time that I had rented the house out for a few years. I'd recommend this team

I found all members of leaders involved with my purchase to be helpful and hounest, overall I was very happy with the service I received

I found the service from Stephensons second to none. They moved us out of previous home, stored our belongings for 8 weeks and moved us in to our new address with no mishaps. All staff were courteous and mindful of our needs. I would not hesitate to recommend